Sienna Dodson
Jacksonville
Summary
Hello, I am Sienna Dodson, a dedicated and profound person who strives to be the best version of myself in all aspects of life, rather it be personal or business. I can adapt to any work environment, recently I’ve been maintaining a lead shift position for the last five years. With that comes the ability to have a voice and speak out amongst my peers, I have picked up skills in customer service with problem solving. Being quick on my feet to get to the bottom of the problem and finding a solution for the situation is usually how I pursue anything on the job. Maintaining high quality standards, ensuring customer satisfaction, streamlining workflow for efficiency. I am Seeking a position that will fully allow me to utilize my skills in a professional setting with room to advance.
Overview
5
5
years of professional experience
Work History
General Manager
Wing Stop
06.2021 - Current
- Efficiently demonstrate knowledge of menu items, stationary and seasonal
- Excellent math skills for on-the-spot money exchanges without shortages.
- Maintain pleasant and courteous professionalism during high-volume, fast paced operations.
- Operates switchboard and records customer orders.
- Cook/prepare prepackaged foods for customer requests within 2-3-minute timeframes.
- Perform nightly closing cleaning procedures, i.e., cleaning & emptying trash cans, washing dishes, cleaning fryers, sweeping, and mopping floors and cleaning bathrooms to restaurant standards.
- Consistently performs frequent washing and sanitizing of hands, food areas, and preparation tools.
- Complies with Wing stop policies and procedures and all health and sanitation laws and regulations.
- Regularly work 40 hours plus a week, simulative switching between night shift closings and morning shift openings
- SERVESAFE Manager certification effective June 2025
- Weighs and measures ingredients for multiple orders
- Able to consistently run one of the cleanest stores in the region, scoring 4 out of 5 stars
Patient Care Tech
Pediatric Complex Care of Ar
07.2024 - 01.2025
- Responsible for providing individualized, personal care needs to patients.
- Caring to their physical, mental and psychosocial needs
- Observing, reporting, and documenting symptoms and changes of conditions\ behaviors
- Assisted in promoting physical safety.
- Correctly using appropriate transfer techniques and the following equipment.
- Assisted in transferring, repositioning and walking Patients.
- Considers all characteristics of the individual, including age and life stages, state of health, race and culture, values, and previous experiences. Administers care per established policies and guidelines.
- Ability to use clean and aseptic techniques to perform various non-medicine treatments, i.e., wound cleansing, applying dressings, performing catheter care, applying external catheters, performing perianal care and monitoring for early signs of breakdown - notifies Registered Nurses, etc.
- Assists Registered Nurses, therapists and others in the rehabilitation and or providing care for patients/residents. Assures the residents are prepared to engage in therapy as much as possible.
- Assists patients/residents with activities of daily living, i.e., bathing, shaving, feeding, oral hygiene, ambulation, dressing, etc. Assists lower graded Nursing Assistants in the completion of these duties as well.
Cashier
Wendy’s
09.2020 - 03.2021
- Responded to customer requests promptly and professionally.
- Maintained pleasant and courteous professionalism during high-volume, fast paced operations.
- Responsible for operating large volumes of cooking equipment such as grills, deep fryers, and griddles.
- Cook/prepared prepackaged foods for customer requests.
- Performed nightly closing cleaning procedures, i.e., cleaning & emptying trash cans, washing dishes, sweeping, and mopping floors and cleaning bathrooms to restaurant standards.
Education
High School -
North Little High school
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
Patient Care Tech
Pediatric Complex Care of Ar
07.2024 - 01.2025
General Manager
Wing Stop
06.2021 - Current
Cashier
Wendy’s
09.2020 - 03.2021
High School -
North Little High school