Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Evans

Clarksville,AR

Summary

Very ambitious, level-headed, and fast paced worker. 7 years of customer experience with management experience included. I am a great team player, but able to be independent when needed. I have excellent communication skills, making it easy for me to communicate what I need from others. I have previous years of management experience, so I typically see myself as very self-motivated.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Authorization Specialist

Johnson Regional Medical Center
06.2023 - Current
  • Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
  • Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
  • Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.

EMT

Johnson Regional Medical Center
05.2023 - 06.2023
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
  • Administered CPR, oxygen and other life-saving medical treatments

Teller

Arvest Bank
10.2022 - 05.2023
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Lab Assistant

Johnson Regional Medical Center
11.2020 - 07.2022
  • Perform venipunctures
  • Managed specimen sample handling, receiving, storage and inventory
  • Demonstrated flexibility working in a fast-paced and ever-changing environment
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.

Assistant Store Manager

Dollar General
04.2019 - 06.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Night Manager

Sonic
02.2017 - 05.2019
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Enhanced team performance by providing regular training and promoting a positive work environment.

Education

Associate of Applied Science - Banking

Arkansas Tech University
Ozark, AR
12.2023

Technical Certificate - Business Technology

Arkansas Tech University
Ozark, AR
12.2022

Technical Certificate - Health Sciences

Arkansas Tech University
Ozark, AR
05.2020

High School Diploma -

Clarksville High School
Clarksville, AR
05.2019

Skills

  • Critical Decision-Making Skills
  • Electronic Banking Systems
  • Mobile Banking
  • Customer Service and Engagement
  • Team Leadership

Certification

  • Licensed EMT - 2023
  • Certified in Microsoft Excel - 2023
  • Certified in Microsoft Word - 2021
  • Certified in First Aid - 2019
  • Certified in Digital Communications - 2019

Timeline

Authorization Specialist

Johnson Regional Medical Center
06.2023 - Current

EMT

Johnson Regional Medical Center
05.2023 - 06.2023

Teller

Arvest Bank
10.2022 - 05.2023

Lab Assistant

Johnson Regional Medical Center
11.2020 - 07.2022

Assistant Store Manager

Dollar General
04.2019 - 06.2021

Night Manager

Sonic
02.2017 - 05.2019

Associate of Applied Science - Banking

Arkansas Tech University

Technical Certificate - Business Technology

Arkansas Tech University

Technical Certificate - Health Sciences

Arkansas Tech University

High School Diploma -

Clarksville High School
Sierra Evans