Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Lee

Mountain Home

Summary

Well-organized Receptionist with a keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.


Overview

5
5
years of professional experience

Work History

Receptionist

Rock Family Dental
07.2024 - Current
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Verified insurance coverage details for seamless billing experiences.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Managed multiple tasks and met time-sensitive deadlines.

Head Cashier

Lowes Home Improvment
09.2022 - 04.2024
  • Managed daily cash transactions, ensuring accuracy and compliance with company policies.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Provided exceptional customer service, handling inquiries and resolving issues to ensure satisfaction.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.

Clothing Coordinator

T.J. Maxx
06.2020 - 04.2022
  • Coordinated merchandise flow, ensuring timely and efficient stock replenishment.
  • Set up new sales displays each week with fresh merchandise.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Trained new cashiers on fundamentals of register use, merchandise scanning and customer service.
  • Maintained up-to-date knowledge of store policies, promotions, and products to provide accurate information to customers.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Mountain Home High School
500 Bomber Blvd, Mountain Home AR, 72653
05-2022

Skills

  • Punctual and reliable
  • Team collaboration
  • Front desk operations
  • Multitasking and prioritization
  • Meticulous and organized
  • Customer service
  • Teamwork

Timeline

Receptionist

Rock Family Dental
07.2024 - Current

Head Cashier

Lowes Home Improvment
09.2022 - 04.2024

Clothing Coordinator

T.J. Maxx
06.2020 - 04.2022

High School Diploma -

Mountain Home High School

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Sierra Lee