Simone Francis
Springdale
Summary
Dedicated job seeker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
6
6
years of professional experience
Work History
Admissions Specialist
Northwest Arkansas Community College
02.2018 - Current
- Assisted applicants with admissions application and served as point of contact throughout admissions process.
- Reviewed and verified data on all submitted documentation
- Completed admissions duties with timeliness and accuracy.
- Provided clerical support to academic administration officials and admissions team.
- Managed filing system, entered data and completed other clerical tasks.
Senior Server/Bartender
Foghorns LLC
04.2018 - Current
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Social Work Intern
Shared Beginnings
08.2021 - 12.2021
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Attended group meetings to provide information on agency services, requirements and procedures.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Advocated for clients by facilitating access to community resources and services to maximize clients goal progression.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Led activities that developed clients' life skills.
Education
Bachelors of Social Work
University of Arkansas, Fayetteville
Fayetteville, AR12.2021
Associates of Science
Northwest Arkansas Community College
Bentonville, ARHigh School Diploma -
Westwood High School
Westwood, CA06.2015
Skills
- Administrative support
- Networking Skills
- Customer/Client relations
- Customer and client relations
- Customer-service oriented
- Personable and outgoing
- Multitasking strengths
- Time management
- Attention to detail
- Social Ethics
- Adaptable learner
- Self-motivated
- Strong verbal communication
- Referrals and Networking
- Life Skills Development
- Records Management
Accomplishments
- Springdale Chamber Ambassador: 2023-current
- Confidential Advocate for NWACC Washington County: 2021-current
Professional References
Paula Gulledge
Supervisor, Northwest Arkansas Community College
pgulledge@nwacc.edu
(479)-725-4660
Stephanie Trolinger
Coworker- NWACC
strolinger@nwacc.edu
(479) 725-4680
Ginger Lamar
Springdale Chamber of Commerce - Ambassador Supervisor
ginger@chamber.springdale.com
(479)872-2222
(479)-856-8604
Timeline
Social Work Intern
Shared Beginnings
08.2021 - 12.2021
Senior Server/Bartender
Foghorns LLC
04.2018 - Current
Admissions Specialist
Northwest Arkansas Community College
02.2018 - Current
Bachelors of Social Work
University of Arkansas, Fayetteville
Associates of Science
Northwest Arkansas Community College
High School Diploma -
Westwood High School
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