Skyler Chilton
Blytheville
Summary
Results-oriented professional skilled in managing priorities to enhance operational efficiency. Experienced team leader focused on employee performance oversight and talent development, fostering collaboration and resolving conflicts. Demonstrated ability to improve customer service and optimize inventory management, driving employee engagement.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dollar General Market
Gosnell
12.2021 - Current
- Handled customer service inquiries and resolved complaints promptly to enhance customer satisfaction.
- Monitored cash handling procedures for accuracy and compliance with policies.
- Resolved conflicts between team members in an effective manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed a system for tracking inventory and ordering supplies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Gosnell High School
Gosnell05-2021
Skills
- Retail operations management
- Inventory management
- Supply chain management
- Cash handling
- Customer service and satisfaction
- Customer service
- Team supervision
- Orientating and training
- Conflict resolution
- Time management
- Performance management
- Customer retention
- Written communication
- Operations management
- Employee engagement
- Problem solving
- Orienting and training
Timeline
Assistant Manager
Dollar General Market
12.2021 - Current
High School Diploma -
Gosnell High School