Skyra Gulley
Jacksonville
Summary
Dynamic Laboratory Manager with proven leadership, and critical thinking skills. Successfully enhanced operational efficiency and compliance, mentoring a team of over 30. Expert in record keeping and problem-solving, I consistently delivered accurate reports and fostered a collaborative workplace culture, driving productivity and quality improvements. 100% guaranteed to lead and manage in the right direction.
Overview
7
7
years of professional experience
Work History
Laboratory Manager
Advanced Pathology Solutions
North Little Rock
2024.04 - Current
- Accession patient information to be diagnosed.
- Reviewed completed work to verify consistency, quality, and conformance.
- Imputing patient insurance to collect payments.
- Produced thorough, accurate and timely reports of project activities.
- Defined priorities, delegated tasks and planned workflow for laboratory personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Manage a team of 30 or more employees.
- Ensure that all accessioning activities comply with HIPAA, CLIA, CAP, and other relevant federal, state regulations, and industry standards.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Assisted with troubleshooting instrumentation problems as necessary.
- Oversaw the day-to-day operations of the lab, including staffing and scheduling of personnel.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Monitored environmental conditions within the lab facility for optimal performance.
- Payroll approval
- 6 day work week
Operations Lead
Loreal Cosmetics
North Little Rock
2022.01 - 2024.03
- Increased efficiency in the packing process by implementing new equipment and techniques.
- Enhanced product quality by closely monitoring packing procedures, and addressing any issues promptly.
- Streamlined packaging operations for faster turnaround times, resulting in higher productivity levels.
- Assisted in training new staff members on proper packing techniques and machinery usage, ensuring consistent results across the team.
- Led team in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
- Actively participating in planning sessions for new projects or initiatives.
- Trained new employees on operational protocols, significantly reducing onboarding time.
Manufacturing Assembler CPU
Loreal Cosmetics
2021.02 - 2022.11
- Improved production efficiency by assembling components quickly and accurately.
- Reduced assembly errors by carefully following instructions and inspecting finished products.
- Maintained a clean and safe work environment, adhering to all safety protocols and guidelines.
- Collaborated with team members to ensure timely completion of orders and meet production goals.
Carhop Server
Sonic
2018.12 - 2021.01
- Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
- Facilitated a positive dining experience for guests by maintaining a clean and organized outdoor eating area.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Assisted in promoting menu items and daily specials, resulting in increased revenue for the establishment.
- Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices to provide accurate information to customers.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
Cashier
Old Navy, Gap
2018.01 - 2018.10
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Psychology
Philander Smith College
Little Rock, AR2023-05
High School Diploma -
Jacksonville High School
1301 West Main Jacksonville Ar05.2019
Skills
- Adaptability
- Leadership
- Communication
- Record keeping
- Critical thinking
- Problem-solving abilities
- Load planning
- Customer service
- Team collaboration
- Conflict resolution
- Material handling
- Time management
- Packaging techniques
- Workplace organization
- Work Ethic
- Attention to detail
Timeline
Laboratory Manager
Advanced Pathology Solutions
2024.04 - Current
Operations Lead
Loreal Cosmetics
2022.01 - 2024.03
Manufacturing Assembler CPU
Loreal Cosmetics
2021.02 - 2022.11
Carhop Server
Sonic
2018.12 - 2021.01
Cashier
Old Navy, Gap
2018.01 - 2018.10
Bachelor of Science - Psychology
Philander Smith College
High School Diploma -
Jacksonville High School