Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Smaragda Avgeri

Smaragda Avgeri

CABA

Summary

Multilingual professional with a Master’s in Political Science and over 15 years of experience in customer relations, management, and administrative roles. Certified translator and TESOL-certified English teacher with a strong background in international communication, language services, and remote collaboration. Based between Argentina and Greece, offering linguistic precision, cultural fluency, and a global mindset. Actively seeking stable remote or international opportunities that leverage expertise in languages, communication, and global projects.

Overview

2026
2026
years of professional experience

Work History

Translator

Self- Employed
Remote
2025 - Current

Customer Support Specialist – Spanish Market (Remote)

N26 Mobile Bank
2024 - 2025
  • Resolved customer inquiries through multiple channels, enhancing user satisfaction and loyalty.
  • Ensured clarity, empathy, and accuracy in multilingual communication.
  • Collaborated with cross-functional teams to address and escalate complex issues effectively.

Online Exam Center Representative (Remote)

PeopleCert
2022 - 2023
  • Guided candidates through live online exams in English.
  • Ensured smooth technical and procedural execution.

Customer Support Executive & Merchandising Coordinator

MitakosBooks
2018 - 2022
  • Managed publisher and supplier communication.
  • Handled online orders and inventory with ERP systems.

Bookstore Roles (Sales & Assistant Manager)

Bookartia / Hondos Center
01.2016 - 2018
  • Promoted literature titles and improved customer engagement.
  • Monitored sales trends, providing insights to enhance product placement and promotional strategies.

Education

1-year advanced translation and subtitling training -

Metafrasi.edu.gr–Translator Training Centre
Greece
01-2025

TESOL Certificate -

World TESOL Academy
01-2024

MA - Political Science

University of Macedonia
Greece
01-2013

BA - Political Sciences

Aristotle University of Thessaloniki
Greece
01-2009

Skills

  • Microsoft Office
  • SDL Trados (Levels 1&2)
  • Subtitle Edit

Languages

Greek (native)
English fluent (C2)
Spanish fluent (C2)
Italian intermediate (B2)

Timeline

Bookstore Roles (Sales & Assistant Manager)

Bookartia / Hondos Center
01.2016 - 2018

TESOL Certificate -

World TESOL Academy

MA - Political Science

University of Macedonia

BA - Political Sciences

Aristotle University of Thessaloniki

Translator

Self- Employed
2025 - Current

Customer Support Specialist – Spanish Market (Remote)

N26 Mobile Bank
2024 - 2025

Online Exam Center Representative (Remote)

PeopleCert
2022 - 2023

Customer Support Executive & Merchandising Coordinator

MitakosBooks
2018 - 2022

1-year advanced translation and subtitling training -

Metafrasi.edu.gr–Translator Training Centre
Smaragda Avgeri