SOFÍA AIDA CONSANI
Social Communicator
Buenos Aires
Summary
Experienced Project Manager with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams.
Overview
18
18
years of professional experience
24
24
years of post-secondary education
3
3
Languages
Work History
Senior Project Manager
.Monks
05.2022 - Current
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
Community Manager
Ferring Pharmaceuticals
07.2020 - Current
- Social Media Management
- Activation, management, and content creation for “Pis en la cama” Argentina and "Pipí en la cama" Chile, initiatives from Ferring Laboratories
Senior Account Manager
LineW
04.2015 - 04.2022
- Responsible for client relations on behalf of the agency.
- Oversight of local and regional projects (LATAM and MENA).
- Coordination of teams from various areas (internal and external) for the execution and implementation of projects.
- Budget generation.
- Billing follow-up.
- Development of communication strategies, reports, and assembling presentations for clients.
- Collaboration in writing and editing content for campaigns across different media (BTL, ATL, Point of Sale, Digital).
Account Manager
Neositios SA
02.2012 - 01.2015
- Customer service for individual and corporate clients in LATAM.
- Participation in weekly meetings of the creative Marketing team to manage ideas.
- Optimization of internal processes related to customer service.
- Negotiation and communication with advertisers.
- Management of a client portfolio, conducting sales visits while keeping up-to-date information on new products to consolidate.
Learning Coach
Starbucks Coffee SRL
03.2010 - 01.2012
- Training new baristas.
- Training and startup of the first store in Rosario and Córdoba. Traveled to both cities to carry out this activity.
Customer Service Representative
Arvato Services SA
06.2009 - 01.2010
- Customer service, trilingual written and verbal communication (English, French, and Spanish).
- Preparation for the launch of the new Windows 7 project with Microsoft Office.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
Teletech SA
03.2007 - 12.2007
- Trilingual written and verbal communication (English, French, and Spanish) to provide customer support.
- Technical support for Western Union.
- Diagnosis and resolution of issues presented in incoming calls from Western Union employees and clients.
Education
Communication Sciences - Social Sciences
University of Buenos Aires (UBA)
Buenos Aires, Argentina 2001.05 - Current
History - History
University of Buenos Aires (UBA)
Buenos Aires, Argentina 01.2007 - 2012.01
Community Manager Course - Digital Communications And Media
Cemet
Buenos Aires 01-2016
High School Diploma -
Lycée Franco-Argentin Jean Mermoz
Buenos Aires 05.2001 -
Skills
Proven experience working with diverse and global teams
Cross-functional communication & coordination
Project scheduling and planning
Multi-project management
Experience using a variety of project management tools
Personal Information
Date of Birth: 10/16/88
Timeline
Senior Project Manager
.Monks
05.2022 - Current
Community Manager
Ferring Pharmaceuticals
07.2020 - Current
Senior Account Manager
LineW
04.2015 - 04.2022
Account Manager
Neositios SA
02.2012 - 01.2015
Learning Coach
Starbucks Coffee SRL
03.2010 - 01.2012
Customer Service Representative
Arvato Services SA
06.2009 - 01.2010
Customer Service Representative
Teletech SA
03.2007 - 12.2007
History - History
University of Buenos Aires (UBA)
01.2007 - 2012.01
High School Diploma -
Lycée Franco-Argentin Jean Mermoz
05.2001 -
Communication Sciences - Social Sciences
University of Buenos Aires (UBA)
2001.05 - Current
Community Manager Course - Digital Communications And Media
Cemet
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