SOFIA VILKINIS
Buenos Aires
Summary
Proven Administrative Assistant at ENACOM, adept in Microsoft Office Suite and workflow optimization, significantly enhanced document organization and data management. Excelled in fostering professional relationships, ensuring top-notch customer service. Demonstrated strong problem-solving abilities and effective communication, contributing to a positive and efficient work environment. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
ENACOM
01.2021 - 01.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
High School Diploma -
Sagrado Corazon De Jesus
Buenos Aires, Argentina12.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- File Organization
- Customer and client relations
- Strong Problem Solver
- Scheduling
- Microsoft Office Suite
- Professional Communication
- Verbal Communication
- Scheduling and calendar management
- Mail handling
- Documentation And Reporting
- Workflow Optimization
Hobbies
In my free time, when I have a break and can travel, I like to dive, also like to read novels and watch movies.
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Administrative Assistant
ENACOM
01.2021 - 01.2024
High School Diploma -
Sagrado Corazon De Jesus
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