Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Solange Bernard

CABA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Administrative

OSSIMRA
04.2017 - Current
  • Monitored activities related with Health assistance and supervised staff.
  • Cultivated strong relationships with beneficiaries of the Health company .
  • Offered training and support to area office staff .
  • Coordinated office events, seminars and meetings for staff and associates.
  • Created reports, presentations and other materials for executive staff.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.


Administrative

Macro Psicología
02.2010 - 04.2012
  • Receptionist
  • Organized medical agenda.
  • Covered patients needs.
  • Administrative.

Collections Agent

Hy Cite B.A
09.2004 - 12.2010
  • Processed payments and applied to customer balances.
  • Achieved performance goals on consistent basis.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Bilingual campaign( USA,Mexico and Canada).

Education

Psychology Degree -

UADE
Buenos Aires
03.2025

High School Diploma -

Esclavas Del Sagrado Corazón De Jesús
Buenos Aires
11.1984

Skills

  • Friendly, Positive Attitude
  • Microsoft Office
  • Team Building
  • Organization
  • Critical Thinking
  • Excellent Communication
  • Problem-Solving
  • Data Entry
  • Team Management
  • Multitasking Abilities
  • Problem Resolution

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Administrative

OSSIMRA
04.2017 - Current

Administrative

Macro Psicología
02.2010 - 04.2012

Collections Agent

Hy Cite B.A
09.2004 - 12.2010

Psychology Degree -

UADE

High School Diploma -

Esclavas Del Sagrado Corazón De Jesús

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Solange Bernard