Sophie King
Fayetteville,AR
Summary
Developed wide range of transferable skills in fast-paced, customer-focused environment. Expertise includes maintaining high standards of food safety and quality, as well as efficient multitasking and creative problem-solving. Seeking to apply these skills in new field that values dedication and adaptability.
Overview
4
4
years of professional experience
Work History
Ice Cream Maker
Coldstone Creamy
09.2025 - Current
- Executed proper equipment maintenance routines to ensure optimal performance and food safety.
- Engaged with customers to provide personalized service and recommendations for ice cream selections.
- Facilitated special orders and customized ice cream cakes for various events.
Guest Service Representative
Wildberry Smoothie Co.
08.2025 - Current
- Facilitated a welcoming environment through friendly greetings and attentive service.
- Trained new staff on customer service protocols and company policies.
- Assisted guests with inquiries and provided detailed information about products.
Guest Service Representative
Nothing Bundt Cakes
10.2023 - 08.2025
- Assisted guests with inquiries and provided detailed information about products and services.
- Maintained an organized workspace to enhance guest interactions and overall efficiency.
- Addressed guest concerns with empathy and provided solutions to enhance satisfaction.
Cashier
McAlister's Deli
02.2022 - 09.2023
- Processed customer transactions efficiently at point of sale, ensuring a smooth checkout experience.
- Trained new cashiers on register and customer service standards, promoting team effectiveness.
- Resolved customer inquiries and complaints quickly, fostering a welcoming environment for all guests.
Education
BBA - Logistics And Supply Chain Management
University of Arkansas
Fayetteville, Arkansas, AR05-2028
Skills
- Sanitation procedures
- Allergen awareness
- Strong work ethic
Affiliations
- Alpha Lambda Delta Honor Society
- Alpha Delta Pi
Timeline
Ice Cream Maker
Coldstone Creamy
09.2025 - Current
Guest Service Representative
Wildberry Smoothie Co.
08.2025 - Current
Guest Service Representative
Nothing Bundt Cakes
10.2023 - 08.2025
Cashier
McAlister's Deli
02.2022 - 09.2023
BBA - Logistics And Supply Chain Management
University of Arkansas