Dynamic CT Clinical Applications Specialist at Canon Medical Systems USA, adept at enhancing product utilization through tailored training and technical support. Proven expertise in system diagnostics and regulatory compliance, coupled with strong customer service and collaboration skills, ensures optimal imaging solutions and high satisfaction rates among clinicians.
Managed development of training plans and presentations for staff and physicians to ensure optimal use of Canon products.
Consulted with clinicians to maximize product and service satisfaction.
Acted as primary clinical contact at sites for follow-ups, inquiries, and additional training needs.
Diagnosed and resolved issues affecting system performance and image quality effectively.
Worked closely with sales representatives and service engineers to communicate product feedback.
Monitored compliance with regulatory processes to ensure timely completion.
Delivered technical support for both new and existing CT systems and software applications.
Guided junior team members on application functionalities and troubleshooting strategies.st practices.