Stacy Slaughter
Jonesboro
Summary
Experienced with multi-branch management, focusing on operational excellence and team leadership. Utilizes strategic planning and process optimization to improve overall branch performance. Track record of fostering team cohesion and achieving consistent business growth.
Overview
27
27
years of professional experience
Work History
Multi Branch Manager
Cadence Bank
02.2000 - Current
- Achieved outstanding financial results by setting ambitious targets and motivating employees to exceed expectations consistently.
- Developed a high-performing team by providing targeted training, coaching, and mentorship to staff members.
- Implemented cost reduction measures to optimize branch profitability without compromising service quality or employee morale.
- Implemented innovative solutions to address customer needs, resulting in increased loyalty and repeat business.
- Strengthened community ties through active involvement in local events, sponsorships, partnerships, and supporting charitable causes.
- Drove revenue growth by identifying new business opportunities and expanding the client base in various market segments.
- Maximized sales potential through cross-selling initiatives, staff training on product offerings, and leveraging existing customer relationships for referrals.
- Cultivated strong working relationships among team members to foster collaboration towards achieving common goals effectively.
- Maintained high-quality service standards across all branches by regularly reviewing performance metrics and addressing areas requiring improvement promptly.
- Increased customer satisfaction levels through proactive engagement, personalized service, and efficient resolution of issues.
Personal Banker
Regions Bank
04.1998 - 01.2000
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Cross-sold bank products and services to meet customer needs and provide options.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
Education
Bachelor of Science - Accounting And Finance
Arkansas State University
Jonesboro, AR12-1999
Skills
- Financial management
- Sales forecasting
- Operational oversight
- Customer relationship management
- Employee training
- Performance evaluation
- Team building
- Strategic planning
- Community engagement
- Branch operations management
- Customer service
- Excellent time management skills
- Decision-making
Timeline
Multi Branch Manager
Cadence Bank
02.2000 - Current
Personal Banker
Regions Bank
04.1998 - 01.2000
Bachelor of Science - Accounting And Finance
Arkansas State University
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