Star Roberts
Fayetteville
Summary
I adore animals and I have been doing research into their care since I was old enough to read. I would love to work with animals. I also love an environment that really cares about the creatures they provide for and after hearing about a baby bearded dragon with a bit of MBD that got physical therapy because of your store, it sounds amazing. My legal name is Kami, but I no longer go by that name.
Overview
8
8
years of professional experience
Work History
Receptionist Clerk
Osage Creek Lodge
Eureka Springs, AR
08.2025 - 03.2026
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Maintained accurate records of guest reservations and inquiries using property management software.
- Assisted in coordinating guest services, enhancing overall customer satisfaction during stays.
- Provided information on lodge amenities and local attractions to guests upon arrival.
- Handled cash transactions and processed payments with attention to detail and accuracy.
- Supported housekeeping team by communicating room status and special requests from guests.
- Developed familiarity with lodge policies, promoting a professional and welcoming environment for visitors.
Sales Associate
Quicksilver Art Gallery
Eureka Springs, AR
07.2023 - 05.2025
- Assisted customers in selecting artwork, providing personalized recommendations based on preferences.
- Maintained gallery displays, ensuring aesthetic appeal and optimal product visibility.
- Processed sales transactions efficiently using point-of-sale systems.
- Organized inventory and managed stock levels to support timely restocking efforts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Waitress
Sauced Barbeque
Eureka Springs, AR
04.2021 - 07.2023
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed multi-tasking efficiently during peak hours to enhance guest satisfaction.
- Monitored dining area for cleanliness and addressed guest needs promptly.
- Processed orders accurately using point-of-sale systems to maintain efficiency.
- Trained new team members on menu offerings and service protocols.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Sales Associate
Big Lots
Mountain Home AR
11.2019 - 03.2020
- Resolved customer inquiries and concerns promptly, enhancing satisfaction and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
All Pet and Equine Supply
Mountain Home, AR
02.2018 - 10.2018
- Assisted customers in selecting appropriate pet supplies and products.
- Maintained cleanliness and organization of store displays and inventory areas.
- Educated customers on pet care best practices and product usage.
- Maintained a clean and inviting store environment for customers by performing daily cleaning tasks and restocking shelves as needed.
- Provided personalized service to customers by recommending products tailored to their individual pet''s needs, leading to increased customer loyalty.
Education
High School Diploma -
Mountain Home High School
Mountain Home, AR05-2016
Skills
- Maintaining cleanliness
- Appointment scheduling
- File management
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Animal care
Timeline
Receptionist Clerk
Osage Creek Lodge
08.2025 - 03.2026
Sales Associate
Quicksilver Art Gallery
07.2023 - 05.2025
Waitress
Sauced Barbeque
04.2021 - 07.2023
Sales Associate
Big Lots
11.2019 - 03.2020
Sales Associate
All Pet and Equine Supply
02.2018 - 10.2018
High School Diploma -
Mountain Home High School