Starla Steward
El Dorado
Summary
Detail-oriented cashier known for enhancing checkout speed and accuracy, improving customer satisfaction, and maintaining operational excellence. Ready to leverage strong communication and teamwork skills to drive positive customer experiences.
Overview
10
10
years of professional experience
Work History
Cashier
Walmart
El Dorado, AR
08.2024 - 02.2025
- Implemented best practices to improve checkout speed and accuracy.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Collaborated with management to streamline register operations during peak hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
Production Worker
Foster Farms
Farmerville, LA
02.2023 - 04.2024
- Operated production machinery to ensure efficient workflow and product quality.
- Collaborated with team members to meet daily production targets consistently.
- Conducted routine inspections of equipment to maintain operational safety standards.
- Trained new employees on proper techniques and safety protocols in production processes.
- Maintained accurate records of production outputs for performance tracking and reporting purposes.
- Followed safety procedures and guidelines to maintain safe working environments.
Customer Service Representative
SYKES
Calion, AR
07.2022 - 01.2023
- Resolved customer inquiries through various channels, ensuring high satisfaction and retention rates.
- Trained new representatives on company policies and customer service protocols, enhancing team performance.
- Maintained up-to-date knowledge of product offerings and services to provide accurate information to customers.
- Developed training materials focused on best practices in customer interaction, contributing to team skill advancement.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Substitute Teacher
ESS
El Dorado, AR
06.2022 - 07.2022
- Fostered positive classroom environments, encouraging student participation and collaboration.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
CNA
Superior Senior Care
El Dorado, AR
05.2022 - 06.2022
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted with personal hygiene, mobility, and feeding for diverse patient needs.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
Timberlane Health And Rehab
El Dorado, AR
10.2021 - 04.2022
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored patient vital signs, documenting changes for nursing staff review.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Educated residents on health management practices, promoting independence and wellness.
- Advocated for resident needs in care meetings, fostering a supportive environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Cashier
T-Ricks
El Dorado, AR
06.2021 - 10.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and reconciled end-of-shift balances.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at registers, facilitating timely reorders of supplies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Department Manager
Walmart
El Dorado
06.2016 - 05.2021
- Led team to achieve operational efficiency through streamlined inventory management processes.
- Developed training programs for staff, enhancing employee performance and service quality.
- Implemented strategies to optimize merchandising and enhance customer shopping experience.
- Monitored compliance with safety standards, ensuring a secure work environment for all employees.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and pricing.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Carhop
Sonic Drive In
El Dorado, AR
05.2015 - 06.2016
- Delivered food orders to customers efficiently and accurately.
- Maintained cleanliness of service areas and dining environment.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Collaborated with kitchen staff to ensure timely preparation of orders.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Education
Certificate of Proficiency in Pre-Health Science - Health Sciences & Allied Health
South Arkansas College
El Dorado, AR12-2025
High School Diploma -
El Dorado High School
El Dorado, AR05-2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Walmart
08.2024 - 02.2025
Production Worker
Foster Farms
02.2023 - 04.2024
Customer Service Representative
SYKES
07.2022 - 01.2023
Substitute Teacher
ESS
06.2022 - 07.2022
CNA
Superior Senior Care
05.2022 - 06.2022
CNA
Timberlane Health And Rehab
10.2021 - 04.2022
Cashier
T-Ricks
06.2021 - 10.2021
Department Manager
Walmart
06.2016 - 05.2021
Carhop
Sonic Drive In
05.2015 - 06.2016
Certificate of Proficiency in Pre-Health Science - Health Sciences & Allied Health
South Arkansas College
High School Diploma -
El Dorado High School