Stephanie Brewer

• Develop customer communication strategies, messaging frameworks, and retail experience solutions that support enterprise initiatives, product launches, and seasonal campaigns while aligning customer needs with business objectives.
• Partner with Marketing, Operations, Merchandising, Creative, Technology, and external agencies to align business objectives, customer needs, operational requirements, and execution strategies.
• Influence cross-functional stakeholders to solve complex business challenges, balancing customer experience, operational feasibility, budgets, timelines, and competing priorities.
• Developed customer-facing retail experiences supporting key product launches and merchandising initiatives, including Farmer's Dog, Pet Event, Summer Grilling, and other enterprise campaigns designed to drive customer engagement and product discovery.
• Translate complex business priorities into clear customer and associate messaging, aligning stakeholders on strategy, execution plans, timelines, and operational readiness.
• Manage multiple enterprise initiatives simultaneously, balancing customer experience, operational requirements, budgets, timelines, and stakeholder priorities in a fast-paced retail environment
• Recognized as a trusted strategic partner known for bringing clarity to ambiguous business challenges, building cross-functional alignment, and delivering customer-focused solutions at enterprise scale.

• Managed project plans, campaign timelines, and stakeholder communications for national marketing initiatives, ensuring alignment across cross-functional teams and external partners.
• Led Diversity & Inclusion reviews for national marketing campaigns to strengthen inclusive customer-facing communications.
• Managed approximately $60 million in supplier co-op funding while maintaining financial accuracy, compliance, and stakeholder reporting.
• Coordinated merchandise sample procurement supporting 13 national marketing campaigns annually, ensuring timely execution and launch readiness.
• Collaborated with Merchandising, Marketing, Finance, Accounting, Creative, suppliers, and external agencies to successfully execute enterprise marketing programs.

• Led cross-functional process improvement initiatives across Engineering and Operations, driving standardization, operational efficiencies, and organizational alignment.
• Designed and implemented training programs and compliance strategies that increased implementation rates from 6% to 80% within 16 months.
• Developed strategic training materials, procedures, and presentations to support organizational change and improve adoption of engineering and operational standards.
• Built strong partnerships across multiple business functions to identify process improvements and deliver sustainable operational solutions.
• Presented recommendations and training strategies to leaders at all levels, supporting enterprise-wide operational excellence.

Founder & Chair, La Voz Employee Resource Group (Concurrent Leadership Role)

• Founded and led ONE Gas' first Latino Employee Resource Group, creating the organization's strategy for Latino employee engagement and inclusion.
• Grew membership to 10% of the company's workforce within one year through strategic branding, marketing, communications, and community engagement.
• Directed strategic planning, event execution, communications, and executive partnerships to increase employee engagement and organizational awareness.