Stephanie Brown
Mountainburg,AR
Summary
I hold a Master's in Library and Information Science and a Bachelor's in General Education. With a strong background in public service, leadership, and information management, I bring a high-energy, people-focused approach to every role. I take initiative, adapt quickly, and enjoy improving processes. Known for staying calm under pressure and eager to learn, I thrive in roles where I can make a meaningful impact. My goal is to foster inclusive, experiential environments that prioritize innovation, well-being, and a sense of belonging for all.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Audiovisual & XR Studios Manager
University of Arkansas Libraries
04.2025 - Current
- Oversee the daily operations of Audiovisual & XR Studios, including user support, space coordination, and equipment maintenance.
- Provide technical instruction and support for multimedia and XR technologies; collaborate with Library IT on upgrades and troubleshooting.
- Assist faculty in integrating media and XR tools into coursework; deliver orientations and tours of studio spaces.
- Supervise and train student employees; ensure excellent patron service and resolve service point issues.
- Contribute to departmental planning.
- Applied principles of experiential learning theory to support the integration of hands-on creative technologies into academic experiences.
- Utilized informal assessment techniques to improve user experience and studio service delivery.
Outreach and Programming Coordinator
University of Arkansas Libraries
07.2024 - 04.2025
- Facilitated outreach initiatives to introduce library resources and services to the university community.
- Collaborated with library personnel on outreach activities focused on experiential learning.
- Supervised the Outreach & Events Specialist and managed hourly and student employees to ensure efficient operations of learning spaces.
- Partnered with campus stakeholders to promote creative technologies for academic and research purposes.
- Provided training and guidance in experiential learning spaces, supporting other full-time employees and supervisors.
Multimedia Supervisor
University of Arkansas Libraries
01.2020 - 01.2024
- Integrated experiential learning theory into outreach activities and instructional program design.
- Coordinated the operation and services of Mullins Library’s Multimedia and Course Reserves units and collaborated with the Help Desk and branch libraries.
- Hired, trained, supervised, and evaluated classified, hourly, and work-study employees.
- Provided leadership for maintenance activities and patron services related to periodicals, maps, microforms, and other media.
- Supported patrons in using multimedia equipment and software.
- Arranged cross-unit training of staff and provided guidance for desk and service activities.
- Resolved patron disputes, coordinated with UAPD for safety issues, and handled concert recordings. Managed shift scheduling, purchase requests for streaming media, and maintained A/V equipment and conversions.
User Services Technician
University of Arkansas Libraries
01.2019 - 01.2020
- Facilitated room reservations and ensured quality patron services.
- Delivered comprehensive training for hourly and work-study staff at the circulation desk.
- Supported the development of new workflows to improve library service delivery.
- Monitored and responded to inquiries from the main circulation email account.
- Managed the Application for Library Privileges process, handled lost and found items, and contributed to developing streamlined workflows for improved service delivery.
Clerical Assistant
University of Arkansas Libraries
01.2018 - 01.2019
- Supported Special Collections with EAD conversion and metadata updates.
- I contributed to the Pink Dots Project and assisted with barcoding, rotating, and relocating government document microfilm, microfiche, and CDs/DVDs. (relocation/retention of collections during renovation)
- Pulled daily paging lists, executed patron uploads, and helped update records for the NASA Project.
- Disassembled and reassembled shelving units and trained in stacks and circulation desk procedures.
- Trained in circulation desk procedures.
RazorTemp Temporary Staffing
University of Arkansas
01.2017 - 01.2018
- Worked across multiple departments, handling temporary support roles.
- Tasks included housing cleanup, career fair event assistance, library shelving removal, and dishwashing in support of a Poultry Science cooking lab.
- Demonstrated flexibility, a strong work ethic, and readiness to support university operations.
Corporal
Washington County Sheriff's Office
10.2006 - 04.2010
- Ensured the safety and security of inmates during intake, lodging, and release procedures, adhering to facility protocols to maintain a secure environment.
- Supervised jail deputies, recruited deputies, and support staff to maintain operational efficiency and compliance with regulations.
- Provided technical direction and support to deputies and personnel in the absence of an on-duty supervisor, ensuring uninterrupted operations.
- Trained and mentored entry-level and lateral deputies in standard procedures, safety practices, and facility regulations. Accurately prepared and submitted detailed incident reports, documenting inmate and facility events.
- Conducted GCIC checks for incoming inmates to ensure comprehensive background screening.
- Addressed and resolved behavior issues among inmates and personnel, fostering a constructive environment.
- Responded promptly to medical and security emergencies, coordinating with relevant departments to ensure swift resolution.
- Investigated and resolved complaints from inmates, officers, and the public, promoting a safe and respectful environment.
Education
Master of Library and Information Science -
University of Oklahoma
Norman, OK12.2024
Bachelor of Arts - Educational Studies, K–8 Concentration
Western Governors University
Salt Lake City, UT06.2022
Skills
- Staff training and development
- Relationship building
- Strategic planning
- Policy implementation
Certification
- K–12 Library Media Specialist, State of Arkansas
- Notary Public, Commissioned by the State of Arkansas
- Concealed Carry License, State of Arkansas
- Boater Education Card, Arkansas Game and Fish Commission
- Hunter Education Certificate, Arkansas Game and Fish Commission
Timeline
Audiovisual & XR Studios Manager
University of Arkansas Libraries
04.2025 - Current
Outreach and Programming Coordinator
University of Arkansas Libraries
07.2024 - 04.2025
Multimedia Supervisor
University of Arkansas Libraries
01.2020 - 01.2024
User Services Technician
University of Arkansas Libraries
01.2019 - 01.2020
Clerical Assistant
University of Arkansas Libraries
01.2018 - 01.2019
RazorTemp Temporary Staffing
University of Arkansas
01.2017 - 01.2018
Corporal
Washington County Sheriff's Office
10.2006 - 04.2010
Master of Library and Information Science -
University of Oklahoma
Bachelor of Arts - Educational Studies, K–8 Concentration
Western Governors University
Service
Search Committee Chair
- GIS and Social Sciences Librarian
Search Committee Member
- Education Librarian
- Health Sciences Librarian
- Undergraduate & Engagement Librarian
- Patron Accounts Manager
- Computer Support Technician
Member
- Reference, Instruction & Public Services Committee,
Travel Committee:
- Conducted research and site visits to design tech-enhanced spaces for the Mullins Library renovation.
Grants
- Faculty Equipment & Technology Grant, 2023
Presentations
- Lib Crawl: Reflections on Visiting Peer Libraries, STEM Librarians South 2023, Virtual
Leadership Development
- Arkansas Library Leadership Institute, 2022
Awards
Team Project Award, LINX / User Services Team, 2019
Training
- T-card Training
- Golf Cart Certified
- Supervisor Development Program
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