Stephanie Phillips
Hot Springs
Summary
Dynamic Store Manager with a proven track record at Deals Down Under, excelling in inventory management and customer service. Successfully implemented visual merchandising strategies that enhanced sales performance and trained staff to deliver exceptional service. A strategic thinker adept at problem-solving and fostering strong team dynamics to drive operational success.
Overview
17
17
years of professional experience
Work History
STORE MANAGER
DEALS DOWN UNDER
Hot Springs
05.2024 - 06.2025
- Managed daily store operations and staff scheduling for optimal efficiency.
- Trained new employees on customer service standards and store procedures.
- Oversaw inventory management, ensuring stock levels met customer demands.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Implemented visual merchandising strategies to improve product displays.
- Monitored sales performance and adjusted strategies to meet targets.
- Ensured compliance with safety and health regulations within the store environment.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Purchasing Manager
CMT, INC
Hot Springs
07.2008 - 11.2024
- Managed vendor relationships to ensure timely delivery of materials.
- Conducted market research to identify competitive pricing and product availability.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Collaborated with cross-functional teams to streamline procurement processes.
- Negotiated contracts with suppliers to secure favorable terms and conditions.
- Maintained inventory levels through regular analysis and reporting on usage trends.
- Implemented cost-saving initiatives in purchasing operations and supplier management.
- Trained junior staff on procurement procedures and best practices in purchasing.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Monitored inventory levels to ensure adequate stock for production requirements.
- Sourced new vendors for purchasing needs.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Negotiated contracts with vendors to secure the best possible prices for goods and services.
- Prepared periodic reports on purchasing activities, budget expenditures, inventory levels and supply shortages.
- Managed vendor accounts payable issues by providing accurate documentation when required.
- Developed and maintained relationships with suppliers to ensure timely delivery of products.
- Assisted in resolving disputes with suppliers regarding defective merchandise or late deliveries.
- Collected operations data and created spreadsheets detailing trends.
- Implemented policies and procedures for effective management of the purchasing process.
- Ensured compliance with all applicable laws related to procurement processes.
- Participated in trade shows and conferences to stay abreast of industry trends and developments.
- Utilized ERP systems for efficient management of purchasing processes.
- Coordinated with logistics to ensure timely delivery of purchased items.
Education
High School Diploma -
HOT SPRINGS HIGH SCHOOL
Hot Springs, AR05-1998
Skills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Sales performance
- Procurement processes
- Market research
- Cost-saving initiatives
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Employee supervision and motivation
- Strategic thinker
- Store operations
- Hospitality and accommodation
- Special events
- Payroll management
- Security system monitoring
Timeline
STORE MANAGER
DEALS DOWN UNDER
05.2024 - 06.2025
Purchasing Manager
CMT, INC
07.2008 - 11.2024
High School Diploma -
HOT SPRINGS HIGH SCHOOL
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