Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Everett

England

Summary

Dynamic General Manager with a proven track record at McDonald's, excelling in operations management and team building. Expert in inventory management and problem resolution, driving efficiency and enhancing customer satisfaction. Recognized for implementing effective training programs and optimizing workflows, contributing to a collaborative and high-performing environment.

Overview

7
7
years of professional experience

Work History

General Manager

McDonald's
03.2024 - 05.2025
  • Assisted in daily operational management, ensuring smooth workflow and staff coordination.
  • Supported development and implementation of standard operating procedures for team efficiency.
  • Learned to utilize inventory management systems to track stock levels effectively.
  • Contributed to team meetings by providing input on process improvements and operational challenges.
  • Engaged in training sessions to enhance knowledge of industry best practices and safety protocols.
  • Monitored equipment functionality, reporting issues promptly to maintain operational integrity.
  • Collaborated with team members to optimize task assignments based on individual strengths.
  • Developed skills in customer service, addressing inquiries and resolving issues efficiently.

Assistant Manager

McDonald's Restaurant
06.2021 - 03.2024
  • Coordinated daily operations to ensure efficient workflow and exceptional customer service.
  • Trained and mentored new team members, promoting a collaborative work environment.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Monitored compliance with food safety standards, ensuring quality and hygiene in all processes.
  • Assisted in scheduling staff shifts, balancing labor costs with operational needs.
  • Developed strategies for improving service speed during peak hours through effective resource allocation.

Brazer III

Lennox International
06.2018 - 01.2020
  • Operated brazing equipment to join metal components efficiently and accurately.
  • Interpreted blueprints and technical drawings to ensure precise fabrication of parts.
  • Maintained safety standards while performing high-temperature brazing processes.
  • Assisted team members in troubleshooting equipment issues to minimize downtime.

Education

Hamburgerology - Leadership

Hamburger University
Chicago, IL
03.2025

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Timeline

General Manager

McDonald's
03.2024 - 05.2025

Assistant Manager

McDonald's Restaurant
06.2021 - 03.2024

Brazer III

Lennox International
06.2018 - 01.2020

Hamburgerology - Leadership

Hamburger University

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