Stephen Joy
Rogers
Summary
Conscientious Crew Leader dedicated to staying professional in difficult situations. Outgoing demeanor focused on task management, overseeing employees and monitoring complex workflows and conditions. Promotes interpersonal and adaptability skills to complete project tasks safely and to specifications.
Overview
2
2
years of professional experience
Work History
Crew Leader
Sonic
Lowell
04.2020 - 01.2022
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Directed team of 10-15 crew members in daily operations and assigned tasks.
- Performed general job duties both in the Front and back of house, as well as closed the store.
Education
Some College (No Degree) - Finance
University of Arkansas
Fayetteville, ARSkills
- Customer service
- Team building
- Problem solving
- Heavy lifting
- Multitasking and organization
- Working under pressure
Timeline
Crew Leader
Sonic
04.2020 - 01.2022
Some College (No Degree) - Finance
University of Arkansas
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