Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Smith

Russellville

Summary

Dynamic security professional with a proven track record at Securitas, International (Formerly Burns Security), excelling in incident reporting and crisis management. Adept at utilizing surveillance equipment and fostering strong relationships, I consistently enhance safety protocols and ensure a secure environment, demonstrating a high level of integrity and commitment to excellence in all operations.

Overview

11
11
years of professional experience

Work History

Security Officer

Securitas, International
Russellville, AR
01.2004 - 05.2006
  • Monitored premises to ensure safety and security of clients and property.
  • Conducted regular patrols to identify security risks and enforce regulations.
  • Responded promptly to incidents, providing assistance and reporting findings accurately.
  • Utilized surveillance equipment to maintain situational awareness and document activities.

Reader

Arkansas Tech University
Russellville, AR
06.2004 - 03.2005
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Security Officer

Burns Security Services
Russellville, AR
04.2002 - 05.2004
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.

Lumber Mill Worker

Charles Smith
Hector, AR
02.2001 - 03.2002
  • Operated milling machinery to produce high-quality products efficiently.
  • Monitored production outputs, ensuring adherence to safety and quality standards.
  • Assisted in training new team members on equipment operation and safety protocols.
  • Conducted routine maintenance on machinery to minimize downtime and enhance performance.
  • Collaborated with team members to optimize workflow and improve production processes.
  • Identified operational inefficiencies and implemented corrective measures for enhanced productivity.
  • Maintained accurate records of production metrics and inventory levels for reporting purposes.
  • Supported quality control initiatives by conducting regular inspections of finished products.
  • Assisted in meeting customer deadlines with timely preparation, packaging, and dispatching of finished goods from the mill site.
  • Consistently met daily production targets while maintaining high-quality standards for all processed materials.
  • Ensured smooth workflow by performing routine maintenance on equipment, minimizing downtime.
  • Collaborated with supervisors to address and resolve production issues, improving overall output.
  • Exhibited strong multitasking abilities in managing various tasks simultaneously without compromising on results.
  • Reduced manual labor requirements with effective operation of automated systems within the mill setting.
  • Demonstrated commitment to quality control standards, consistently inspecting products for defects or inconsistencies.

Receiving Unloader

Wal-Mart Store
Russellville, AR
11.1999 - 04.2001
  • Unloaded shipments efficiently, ensuring timely processing and accuracy of incoming inventory
  • Inspected and verified all received items against shipping documents for quality assurance
  • Operated forklifts and pallet jacks to transport goods within warehouse environment
  • Collaborated with team members to optimize unloading processes and reduce turnaround times
  • Implemented best practices for organization of receiving area, improving workflow efficiency
  • Maintained accurate records of received goods, facilitating inventory management and audits
  • Assisted in implementing inventory control measures that reduced discrepancies in stock levels
  • Maintained a safe working environment by adhering to company safety guidelines during unloading tasks.
  • Showcased problem-solving skills when addressing discrepancies in shipping documents or damaged goods upon arrival.
  • Supported smooth warehouse operations, communicating effectively with team members and other departments regarding shipment arrivals and contents.

Security Officer

Burns Security Services
Russellville, AR
06.1997 - 10.1999
  • Collaborated with law enforcement during emergencies, facilitating effective communication.
  • Implemented access control measures to restrict unauthorized entry into secure areas.
  • Trained new personnel on security protocols and emergency procedures for compliance.
  • Maintained detailed logs of daily activities, incidents, and observations for review purposes.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.

Store Associate

Hastings Entertainment
Russellville, AR
11.1996 - 03.1997
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Operated point-of-sale systems efficiently, processing transactions accurately.
  • Trained new associates on store policies and customer service standards.
  • Implemented visual merchandising strategies to increase product visibility and appeal.
  • Collaborated with management to optimize store layout for improved customer flow.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.

Convenience Store Clerk

PDQ
Russellville, AR
06.1995 - 10.1996
  • Assisted customers with product inquiries and purchase decisions.
  • Operated cash register efficiently, processing transactions accurately.
  • Maintained store cleanliness and organization to enhance customer experience.
  • Restocked shelves promptly, ensuring product availability for customers.
  • Monitored inventory levels, reducing stock discrepancies through regular audits.
  • Implemented promotional displays to increase product visibility and sales.
  • Resolved customer complaints swiftly, fostering positive relationships and loyalty.

Education

No Degree - Creative Writing

Arkansas Tech University
Russellville, AR

High School Diploma - General Studies

Hector High School
Hector, AR
06.1995

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Superior customer service
  • Surveillance
  • Emergency response
  • Patrol operations
  • Complex Problem-solving
  • Relationship building and management
  • Security screenings
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking
  • Threat assessment
  • Access control management
  • Electronic surveillance
  • Document management
  • Threat management
  • Stationary surveillance
  • Security equipment operation
  • Crime prevention
  • Crisis management
  • Emergency management
  • Dispatch
  • Weapons training
  • Report generation
  • Operations management
  • Background checks
  • Invoice verification
  • Firearms expert
  • Workplace violence prevention
  • Emergency evacuation procedures
  • Security systems
  • Defensive tactics training
  • Investigative tools
  • First aid and CPR certified
  • Checkpoint management
  • Interior and exterior patrol
  • Access badge distribution
  • High level of integrity
  • Entrance control
  • Premises patrol
  • Work ethic
  • Workplace safety
  • Patrolling
  • Verbal and written communication
  • Reliability
  • Punctuality
  • Reporting skills
  • ID verification
  • Keen observer
  • English fluency
  • De-escalation techniques
  • Perimeter security

Timeline

Reader

Arkansas Tech University
06.2004 - 03.2005

Security Officer

Securitas, International
01.2004 - 05.2006

Security Officer

Burns Security Services
04.2002 - 05.2004

Lumber Mill Worker

Charles Smith
02.2001 - 03.2002

Receiving Unloader

Wal-Mart Store
11.1999 - 04.2001

Security Officer

Burns Security Services
06.1997 - 10.1999

Store Associate

Hastings Entertainment
11.1996 - 03.1997

Convenience Store Clerk

PDQ
06.1995 - 10.1996

No Degree - Creative Writing

Arkansas Tech University

High School Diploma - General Studies

Hector High School
Steve Smith