Steve Smith
Russellville
Summary
Dynamic security professional with a proven track record at Securitas, International (Formerly Burns Security), excelling in incident reporting and crisis management. Adept at utilizing surveillance equipment and fostering strong relationships, I consistently enhance safety protocols and ensure a secure environment, demonstrating a high level of integrity and commitment to excellence in all operations.
Overview
11
11
years of professional experience
Work History
Security Officer
Securitas, International
Russellville, AR
01.2004 - 05.2006
- Monitored premises to ensure safety and security of clients and property.
- Conducted regular patrols to identify security risks and enforce regulations.
- Responded promptly to incidents, providing assistance and reporting findings accurately.
- Utilized surveillance equipment to maintain situational awareness and document activities.
Reader
Arkansas Tech University
Russellville, AR
06.2004 - 03.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Security Officer
Burns Security Services
Russellville, AR
04.2002 - 05.2004
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Lumber Mill Worker
Charles Smith
Hector, AR
02.2001 - 03.2002
- Operated milling machinery to produce high-quality products efficiently.
- Monitored production outputs, ensuring adherence to safety and quality standards.
- Assisted in training new team members on equipment operation and safety protocols.
- Conducted routine maintenance on machinery to minimize downtime and enhance performance.
- Collaborated with team members to optimize workflow and improve production processes.
- Identified operational inefficiencies and implemented corrective measures for enhanced productivity.
- Maintained accurate records of production metrics and inventory levels for reporting purposes.
- Supported quality control initiatives by conducting regular inspections of finished products.
- Assisted in meeting customer deadlines with timely preparation, packaging, and dispatching of finished goods from the mill site.
- Consistently met daily production targets while maintaining high-quality standards for all processed materials.
- Ensured smooth workflow by performing routine maintenance on equipment, minimizing downtime.
- Collaborated with supervisors to address and resolve production issues, improving overall output.
- Exhibited strong multitasking abilities in managing various tasks simultaneously without compromising on results.
- Reduced manual labor requirements with effective operation of automated systems within the mill setting.
- Demonstrated commitment to quality control standards, consistently inspecting products for defects or inconsistencies.
Receiving Unloader
Wal-Mart Store
Russellville, AR
11.1999 - 04.2001
- Unloaded shipments efficiently, ensuring timely processing and accuracy of incoming inventory
- Inspected and verified all received items against shipping documents for quality assurance
- Operated forklifts and pallet jacks to transport goods within warehouse environment
- Collaborated with team members to optimize unloading processes and reduce turnaround times
- Implemented best practices for organization of receiving area, improving workflow efficiency
- Maintained accurate records of received goods, facilitating inventory management and audits
- Assisted in implementing inventory control measures that reduced discrepancies in stock levels
- Maintained a safe working environment by adhering to company safety guidelines during unloading tasks.
- Showcased problem-solving skills when addressing discrepancies in shipping documents or damaged goods upon arrival.
- Supported smooth warehouse operations, communicating effectively with team members and other departments regarding shipment arrivals and contents.
Security Officer
Burns Security Services
Russellville, AR
06.1997 - 10.1999
- Collaborated with law enforcement during emergencies, facilitating effective communication.
- Implemented access control measures to restrict unauthorized entry into secure areas.
- Trained new personnel on security protocols and emergency procedures for compliance.
- Maintained detailed logs of daily activities, incidents, and observations for review purposes.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Store Associate
Hastings Entertainment
Russellville, AR
11.1996 - 03.1997
- Managed inventory levels to ensure product availability and minimize stockouts.
- Assisted customers in locating products, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Trained new associates on store policies and customer service standards.
- Implemented visual merchandising strategies to increase product visibility and appeal.
- Collaborated with management to optimize store layout for improved customer flow.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Convenience Store Clerk
PDQ
Russellville, AR
06.1995 - 10.1996
- Assisted customers with product inquiries and purchase decisions.
- Operated cash register efficiently, processing transactions accurately.
- Maintained store cleanliness and organization to enhance customer experience.
- Restocked shelves promptly, ensuring product availability for customers.
- Monitored inventory levels, reducing stock discrepancies through regular audits.
- Implemented promotional displays to increase product visibility and sales.
- Resolved customer complaints swiftly, fostering positive relationships and loyalty.
Education
No Degree - Creative Writing
Arkansas Tech University
Russellville, ARHigh School Diploma - General Studies
Hector High School
Hector, AR06.1995
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Surveillance
- Emergency response
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
- Access control management
- Electronic surveillance
- Document management
- Threat management
- Stationary surveillance
- Security equipment operation
- Crime prevention
- Crisis management
- Emergency management
- Dispatch
- Weapons training
- Report generation
- Operations management
- Background checks
- Invoice verification
- Firearms expert
- Workplace violence prevention
- Emergency evacuation procedures
- Security systems
- Defensive tactics training
- Investigative tools
- First aid and CPR certified
- Checkpoint management
- Interior and exterior patrol
- Access badge distribution
- High level of integrity
- Entrance control
- Premises patrol
- Work ethic
- Workplace safety
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Reporting skills
- ID verification
- Keen observer
- English fluency
- De-escalation techniques
- Perimeter security
Timeline
Reader
Arkansas Tech University
06.2004 - 03.2005
Security Officer
Securitas, International
01.2004 - 05.2006
Security Officer
Burns Security Services
04.2002 - 05.2004
Lumber Mill Worker
Charles Smith
02.2001 - 03.2002
Receiving Unloader
Wal-Mart Store
11.1999 - 04.2001
Security Officer
Burns Security Services
06.1997 - 10.1999
Store Associate
Hastings Entertainment
11.1996 - 03.1997
Convenience Store Clerk
PDQ
06.1995 - 10.1996
No Degree - Creative Writing
Arkansas Tech University
High School Diploma - General Studies
Hector High School