Steven C. Bradt
Rogers
Summary
As a Quality Improvement Leader with over 20 years of experience, I am well-versed in developing strategies, building leadership competencies, deploying Quality Management Systems (QMS), and using technology to improve organizational performance. My expertise includes leadership development, enterprise risk, adult education, Lean Six Sigma, change, ethics, and technology utilization for performance improvement, including AI.
Quality assurance professional equipped to lead and enhance quality initiatives. Known for driving process improvements and ensuring compliance to standards. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise includes quality management systems, regulatory compliance, and continuous improvement methodologies. Trusted for reliability and leadership in delivering high-impact outcomes.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Client Engagement Director & Master Black Belt
Optimize Consulting
01.2022 - Current
- Strategy development for DoD & Healthcare
- Celonis deployment of a global healthcare organization's HR function
- Contributor to the book by Robert Hutcherson “Journey to Optimization”
- Developed all supporting learning materials for the original book, Organizational Optimization (ISBN-10 : 1496944798 and the self-paced learning construct for the “Journey to Optimization”
- Educational developer (Instructional design) for all Optimization programs
Global Training and Development Leader
Stepan, Co
01.2021 - 01.2022
- As part of the global CI team, I built and deployed an operator certification program and led a high reliability and modernization program for training and development, incorporating KPIs linked to corporate goals, leveraging AI for developing standard operating procedures.
Business Process Consultant
Defense Health and Logistics Agencies
01.2018 - 01.2021
- Defense Health Agency (DHA) provided client-focused strategic guidance, lean leadership, and project management and guided the general staff in strategic development and implementation to achieve organizational goals.
- DLA, I developed the global strategy for Supply Chain Security utilizing Lean and Enterprise Risk domains. Additionally supported projects in financial auditing and warehouse software (SAS) deployment employing Artificial Intelligence (AI), Business Process Redesign (BPR) and Lean Six Sigma.
Director of Quality
SCL Health
01.2017 - 01.2018
- I coordinated integrated pathways for high-risk diabetes patients and developed policies for patients abusing controlled substances.
- I improved eleven of sixteen clinical quality metrics (six months), implemented a document management system, and aligned Electronic Health Record (EHR) workflows with clinical workflows.
Senior Manager
Jack Henry & Associates.
01.2014 - 01.2016
- Recruited from Walmart to lead a continuous improvement program for fifteen software business units, using Lean Six Sigma, ERM, and CM.
- Developed a quality management system and improved learning retention using adult learning methods.
- Leadership development in applying LSS and codeveloped leadership conduct for High Potentials (HP’s) with HR.
Senior Manager (Health Services)
Walmart
01.2012 - 01.2014
- Health Sector Master Black Belt: Pharmacy and lens manufacturing.
- I completed strategic planning for Lean Six Sigma educational materials, incorporating adult learning principles to improve employee retention to enhance practical application and solution-building competencies for leaders.
Managing Director
LSAI, LLC.
01.2002 - 01.2012
- Company Overview: Boutique consultancy for healthcare and government clients in Europe and the US, building efficient educational processes for Lean and Six Sigma, using active learning strategies to enhance and expand competencies.
- Clients: Hospital Association of Southern California, Eisenhower (Better Ford Clinic) Palm Springs, CA, Greater Los Angeles: Huntington Hospital Pasadena, CA. Methodist, Children’s, Adventist, Redlands, Henry Mayo, United Kingdom: Staffordshire, Gilford, Telford Trusts, Great Ormond Street Children’s Hospital.
- Boutique consultancy for healthcare and government clients in Europe and the US, building efficient educational processes for Lean and Six Sigma, using active learning strategies to enhance and expand competencies.
Strategic Purchasing Manager
Indian Motorcycles
01.2000 - 01.2002
Supply Chain Development, Project Manager
Johnson Controls
01.1996 - 01.2002
Education
Master of Health Administration -
George Washington University – Milken School of Public Health
Washington, DCFellow -
University of Manchester, Manchester Business School
Doctoral Research -
Manchester Business School
Bachelor of Arts - Economics
University of North Carolina
Chapel Hill, NCSkills
- Best practices optimization
- Risk assessments
- Data analytics
- Stakeholder relations
Certification
- Certified Professional in Healthcare Quality CPHQ, National Association for Healthcare Quality
- Certified Enterprise Risk Manager CERM, CERM Academy
- ISO 14001 Auditor, Alcumus
- Engaging the Workforce, New United Motor Manufacturing Inc. (Joint Venture GM and Toyota)
- Master Black Belt, Lean Sigma Associates, United Kingdom
- PMP, PIP
- Advanced Product Quality Planning APQP (ISO|QS 9000), Johnson Controls
- Lean Master, Value Engineering, Johnson Controls & Toyota
- Master Instructor, LSAI
- Instructional Designer, Langevin Learning
- Scientific Improvement, Harvard School of Public Health
Clearance
Secret Clearance
Timeline
Client Engagement Director & Master Black Belt
Optimize Consulting
01.2022 - Current
Global Training and Development Leader
Stepan, Co
01.2021 - 01.2022
Business Process Consultant
Defense Health and Logistics Agencies
01.2018 - 01.2021
Director of Quality
SCL Health
01.2017 - 01.2018
Senior Manager
Jack Henry & Associates.
01.2014 - 01.2016
Senior Manager (Health Services)
Walmart
01.2012 - 01.2014
Managing Director
LSAI, LLC.
01.2002 - 01.2012
Strategic Purchasing Manager
Indian Motorcycles
01.2000 - 01.2002
Supply Chain Development, Project Manager
Johnson Controls
01.1996 - 01.2002
Fellow -
University of Manchester, Manchester Business School
Doctoral Research -
Manchester Business School
Bachelor of Arts - Economics
University of North Carolina
Master of Health Administration -
George Washington University – Milken School of Public Health
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