Summary
Overview
Work History
Education
Skills
ASL
Timeline
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Steven Stringfellow

Rogers

Summary

Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in [State]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Regional Dental Director

Wellpath
12.2018 - 04.2024
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
  • Fostered relationships with insurance providers to secure favorable reimbursement rates for services rendered.
  • Collaborated with staff to develop a comprehensive dental hygiene program, resulting in healthier patients.
  • Initiated quality assurance protocols to monitor treatment outcomes closely.
  • Oversaw financial management practices within the office, ensuring responsible budgeting and revenue tracking measures were in place.
  • Incorporated advanced technology into daily operations for streamlined documentation systems and improved record-keeping accuracy.
  • Streamlined dental office operations for improved efficiency and increased revenue.
  • Devised marketing strategies to attract new patients while maintaining loyalty from existing ones.
  • Mentored junior dentists and dental hygienists, fostering professional growth and development.
  • Managed the recruitment and hiring process of qualified dental professionals, building a strong team of dedicated employees.
  • Implemented a successful preventive care program, decreasing the occurrence of common dental issues among patients.
  • Developed clear communication channels between staff members, promoting teamwork and collaboration within the practice.

General Dentist Family Practice

Wellpath
06.2015 - 04.2024
  • Provided emergency dental care for urgent cases such as broken teeth or severe toothaches, ensuring patients received timely relief from pain and discomfort.
  • Established strong referral networks with other dental specialists in the area to better address specific patient needs beyond general dentistry services.
  • Educated patients on proper oral hygiene techniques, empowering them to take control of their dental health and minimize the need for invasive treatments.
  • Cultivated a positive workplace culture through effective leadership skills that encouraged collaboration between all team members.
  • Ensured regulatory compliance by staying abreast of industry best practices and maintaining proper documentation of all patient interactions and treatment procedures.
  • Streamlined appointment scheduling for increased efficiency, resulting in shorter wait times and higher patient retention rates.

Associate Dentist

Pinnacle Hills Dental Group
09.2011 - 06.2015
  • Established rapport with patients of all ages, providing a comfortable and reassuring atmosphere for both children and adults.
  • Built strong relationships with patients, fostering trust and open communication regarding their dental concerns.
  • Collaborated with fellow dentists to develop best practices for complex dental procedures, ensuring optimal outcomes.
  • Completed consultations with patients for treatment plan.
  • Promoted an inclusive environment for all patients by accommodating special needs or requests when possible during appointments.
  • Enhanced patient experience with thorough oral hygiene education and preventative care recommendations.
  • Served diverse populations with culturally sensitive care approaches, meeting the unique needs of each patient base served at the practice location.
  • Improved patient satisfaction by providing comprehensive dental care and personalized treatment plans.
  • Developed customized treatment plans tailored to individual patient needs, promoting overall oral health and wellbeing.
  • Collaborated with [Type] professional to plan dental treatments.
  • Ensured accurate record-keeping by diligently updating patient files with relevant medical history, treatments, and progress notes.
  • Performed routine dental checkups, identifying and treating oral health issues promptly to prevent further complications.

West Shreveport Dental Care

Self-employeed
07.1994 - 01.2010
  • Improved patient comfort by providing gentle and thorough dental cleanings.
  • Supported community outreach initiatives by offering free dental screenings at local events, raising awareness of the importance of oral health.
  • Assisted dentists during procedures, ensuring efficient and quality care for patients.
  • Performed administrative tasks such as maintaining inventory of supplies, ordering materials as needed, and managing budgets for volunteer operations.
  • Developed relationships with local schools to provide educational presentations on the importance of oral hygiene practices for children''s lifelong health.
  • Maintained accurate patient records and documented treatments provided during each visit, ensuring continuity of care over time.
  • Collaborated with other dental professionals to develop comprehensive treatment plans for patients with complex needs.
  • Contributed to the smooth operation of the clinic by scheduling appointments and managing patient flow throughout the day.
  • Expanded knowledge base by shadowing experienced dentists during complex procedures.
  • Provided preventative dental care by applying sealants and fluoride treatments to protect against tooth decay.
  • Participated in multidisciplinary team meetings to discuss cases requiring specialized care or treatment plans.
  • Promoted a positive atmosphere within the dental office through effective communication and teamwork among staff members.
  • Conducted oral health assessments and identified potential problems with teeth, gums, or overall oral health.
  • Promoted dental health within the community by creating and distributing informative materials about oral hygiene practices, preventative care measures, and the benefits of regular checkups.
  • Educated patients on proper oral hygiene habits, leading to a decrease in dental issues among the patient population.
  • Enhanced patient satisfaction by addressing concerns and answering questions about their dental care in an empathetic manner.
  • Increased access to dental care for underserved populations by participating in volunteer-driven events and clinics offering free services.
  • Facilitated communication between patients and insurance providers to ensure proper coverage for necessary treatments.
  • Stayed current on industry best practices through continuing education courses and professional development opportunities.

Education

Certificate General Practice Residency -

University of Virginia
Charlottesville, VA
06.1994

Doctor of Dental Surgery - Dentistry

University of Tennessee Memphis
06.1991

Bachelor of Science - Pre-Dentistry

Southern Arkansas University
Magnolia, AR
06.1987

Skills

  • Operative Dentistry
  • Clinical expertise
  • Pediatric Dentistry
  • Oral Surgery Skills
  • Restorative Techniques
  • Prosthodontics Competence
  • Periodontics Expertise
  • Endodontics Familiarity
  • HIPAA Compliance
  • Office Organization
  • Employee Onboarding
  • Human Resources Support
  • Document Preparation
  • Policy Enforcement
  • Patient Relations
  • Supply orders
  • Payroll Administration
  • Supply Ordering
  • Vendor Negotiations
  • Calendar Management
  • Meeting planning
  • Marketing support
  • Expense Tracking
  • Bookkeeping Support
  • Bank Deposits
  • Report Generation
  • Critical Thinking
  • Patient Safety
  • Decision-Making
  • Patient education and counseling
  • Employee Supervision
  • Medication Dispensing
  • HIPAA Guidelines
  • CPR/AED
  • Clinical Staff Management
  • Problem Identification
  • Employee Recruitment and Hiring
  • Staff Management
  • Quality Control
  • Multidisciplinary team collaboration
  • Employee Work Scheduling
  • Staff Supervision
  • Medical clinical procedures
  • Personnel Management
  • Drug Inventory Management
  • Basic Life Support for Health Care Providers (BLS)
  • Process Implementation
  • Performance monitoring
  • Staff Scheduling
  • Data Analysis
  • Employee Training Program
  • Risk Management
  • Records Management
  • Administrative Staff Supervision
  • Budget Planning
  • Risk Analysis
  • Health Information Systems
  • Facility Oversight
  • Care Delivery
  • Drug utilization review
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Budget Development
  • Personnel Recruitment
  • Emergency Readiness
  • Basic Life Support for Health Care Providers
  • Human Resources Management

ASL

Learning ASL for a deaf family member

Timeline

Regional Dental Director

Wellpath
12.2018 - 04.2024

General Dentist Family Practice

Wellpath
06.2015 - 04.2024

Associate Dentist

Pinnacle Hills Dental Group
09.2011 - 06.2015

West Shreveport Dental Care

Self-employeed
07.1994 - 01.2010

Certificate General Practice Residency -

University of Virginia

Doctor of Dental Surgery - Dentistry

University of Tennessee Memphis

Bachelor of Science - Pre-Dentistry

Southern Arkansas University

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Steven Stringfellow