Steven Woods
Berryville
Summary
Dynamic Store Manager at Powell’s Hardware with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in problem-solving and customer relations, I successfully implemented strategic plans that boosted revenue and fostered a collaborative team environment. Adept at multitasking, I thrive in fast-paced settings while maintaining high standards.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Powell’s Hardware
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Team Leader
Tysons Chicken
12.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Director of Sales, Production, and Compliance
Osage Creek Cultivation
10.2019 - 08.2023
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved state sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
Education
General Studies
Pea Ridge High School
Pea Ridge, ARNo Degree - Computer And Information Sciences
Arkansas Tech University
Russellville, ARSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Team Leader
Tysons Chicken
12.2023 - Current
Director of Sales, Production, and Compliance
Osage Creek Cultivation
10.2019 - 08.2023
Store Manager
Powell’s Hardware
General Studies
Pea Ridge High School
No Degree - Computer And Information Sciences
Arkansas Tech University
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