Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stevie Bracey

Little Rock,AR

Summary

To obtain a Leadership position with established company with opportunity for stability and growth, so that I may utilize mastered skills and developed new strengths.

Overview

17
17
years of professional experience

Work History

Specimen Processing Technician II

Quest Diagnostics
07.2022 - Current
  • Improved turnaround time for test results by prioritizing urgent samples and efficiently managing workload.
  • Assisted with the training of new technicians, sharing best practices for efficient and error-free processing techniques.
  • Received recognition from supervisors for exceptional attention to detail in record-keeping and accurate data entry processes during specimen handling tasks.
  • Collaborated effectively with laboratory staff to ensure smooth communication between departments, enhancing overall productivity.

Shift Leader

Walgreens
09.2021 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Lead File Clerk

Krogers Grocery Store
07.2007 - 09.2021

Responsible for making and hanging tags, for the entire grocery store.

  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.

Site Lead

Quest Diagnostics
01.2016 - 06.2021
  • Improved site efficiency by implementing streamlined processes and procedures.
  • Maintained detailed records of project progress, allowing for accurate forecasting of future needs.
  • Managed project timelines, ensuring successful completion within budget and on schedule.
  • Collaborated with other Site Leads to share best practices and improve overall company performance.
  • Resolved conflicts among team members, fostering a positive and collaborative work environment.

Education

Associate of Applied Science - Business

Education of America
Little Rock, AR
08.2001

Skills

  • Laboratory safety protocols
  • Confidentiality Compliance
  • Sample Preparation
  • Specimen handling
  • Labeling Accuracy
  • Hazardous waste management
  • Specimen Preparation
  • Administrative Support

Timeline

Specimen Processing Technician II

Quest Diagnostics
07.2022 - Current

Shift Leader

Walgreens
09.2021 - 06.2022

Site Lead

Quest Diagnostics
01.2016 - 06.2021

Lead File Clerk

Krogers Grocery Store
07.2007 - 09.2021

Associate of Applied Science - Business

Education of America
Stevie Bracey