Stewart G. Bragg
Maumelle
Summary
Dynamic Office Administrator with extensive experience at the City of Maumelle, excelling in inventory control and budget management. Proven ability to streamline operations, enhance workflow efficiency, and lead teams effectively. Recognized for exceptional problem-solving skills and delivering high-quality administrative support, ensuring compliance and fostering a productive work environment.
Overview
31
31
years of professional experience
2
2
Certifications
Work History
Office Administrator
City Of Maumelle
Maumelle
03.2021 - Current
- Managed inventory control by tracking supplies and placing orders as necessary.
- Maintained accurate data entry for various office documents and records.
- Facilitated communication between departments to ensure efficient workflow.
- Coordinated and scheduled appointments and meetings for staff and management.
- Streamlined office procedures, reducing time spent on administrative tasks.
- Assisted in the preparation of reports and presentations for management.
- Monitored office supplies and budget to ensure cost-effective operations.
- Provided support to staff by troubleshooting office equipment and technology issues.
- Maintained confidentiality of sensitive information and documents.
- Conducted regular audits of filing systems to ensure compliance with regulations.
- Served as the first point of contact for visitors, ensuring a welcoming environment.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Processed invoices on a timely basis according to established procedures.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Processed financial documents, contracts, expense reports and invoices.
- Filtered emails based on importance and escalated issues to leadership.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Checked figures and postings for correct entry and proper codes.
- Automated office operations by managing client correspondence and data communications.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
- Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
- Coordinated onsite training events with outside vendors and online webinars.
- Created PowerPoint presentations for internal use or external clients when required.
- Greeted visitors warmly upon arrival at the office premises.
- Ensured compliance with applicable laws regarding employment practices.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Developed strong relationships with clients through excellent customer service skills.
- Coordinated with IT department to resolve technical issues and maintain office software updates.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Interpreted and explained work procedures and policies to brief staff.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Researched and prepared reports required by management or governmental agencies.
- Analyzed financial activities of department to share budgetary input with managers.
- Computed balances, totals or commissions to support accounting team.
Shift Supervisor, Patrol Division – Police Department
City of Maumelle
Maumelle
09.2002 - Current
- Supervise three to five police officers during normal twelve-hour shift patrols.
- These duties include, but are not limited to: Supervise officers in adherence to all department regulations, policies, standards, operating procedures, memorandums, and orders from superiors and re-evaluate same.
- Assign calls for service to officers.
- Provide back-up assistance/supervision to officers in the field.
- Train and drill the officers in areas of responsibility and safety on a regular basis.
- Review miscellaneous reports (police incident reports, data on daily activities, minor complaints on officers, various patrol forms, etc.).
- Supervise the completion of cleaning and maintaining of department property and equipment.
- Speak at public gatherings on public educational subjects pertinent to crime prevention tactics (schools, neighborhood watch programs, etc.).
- Assess officer behavior to prevent future problem behavior (excessive use of sick leave, internal conflicts, etc.).
Patrol Commander, Police Department
City of Maumelle
Maumelle
02.1995 - 01.2020
- Interim patrol commander for three month period during 2005-2006.
- While current patrol commander was interim Chief of Police.
- Supervised the daily activities of the 14 officer patrol division component of the Maumelle Police Department.
- Responsible for reviewing all supervisory and officer paperwork for all patrol shifts.
- Responsible for scheduling conflict resolution for all shifts pertaining to sick, vacation, and training time of officers.
- Acted as Incident Commander for all major criminal incidents (homicide, kidnapping, etc.).
- Responsible for completing time sheets in an accurate and timely manner on a biweekly basis.
- Responsible for disciplinary action on officers and coordinating same with shift supervisors.
- Responsible for creating budget for patrol division for fiscal year 2006.
- Responsible for Patrol Divisions working relationship with the Criminal Investigation Division and other city departments.
- Responsible for purchase of new vehicles, outfitting same, and maintenance of patrol fleet.
- Worked with the interim Chief of Police on various city-wide tasks (placement and logistics of new traffic lights on Maumelle Boulevard, establishing new School Resource Officer Program, and reworked intersection of Carnahan and Murphy Drives).
- Simplified procedures involved in the serving and documenting of the departments arrest warrants.
Detective, Criminal Investigation Division – Police Department
City of Maumelle
Maumelle
09.1999 - 09.2002
- As a detective, I was responsible for investigating criminal incidents, filing affidavits for warrants of arrest, and search warrants.
- I was responsible for processing crime scenes (gathering evidence, taking statements, etc.); interviewing suspects in criminal cases; working with the patrol division for coordinating extra patrol for high crime areas; and completing internal affairs investigations on other officers.
Officer, Patrol Division – Police Department
City of Maumelle
Maumelle
09.1996 - 09.1999
- As a police officer, I was required to enforce all Arkansas criminal and traffic laws; took preliminary police reports; provided patrol for crime prevention; assisted citizens of Maumelle in miscellaneous non-criminal functions (changing tires, unlocking vehicles, etc.); testified in court on criminal cases; and acted as a shift supervisor on a limited basis when supervisor was on leave.
Jailer/Dispatcher, Dispatch/Jail – Police Department
City of Maumelle
Maumelle
02.1995 - 08.1996
- As a dispatcher, I was responsible for dispatching all police, fire, and EMS calls; running all traffic for the police and fire divisions; and directing all incoming phone calls to the proper party.
- My jailer responsibilities included: the booking in of prisoners, performing breath tests on intoxicated individuals, provided for the well-being of all prisoners (food, daily exercise and hygiene).
Education
Bachelor of Arts - Criminal Justice
University of Arkansas at Little Rock
Little Rock, AR01.2002
Associate of Arts - Law Enforcement
University of Arkansas at Little Rock
Little Rock, AR01.2000
Skills
- Data entry
- Inventory control
- Meeting coordination
- Budget management
- Report preparation
- Office administration
- Conflict resolution
- Problem solving
- Billing oversight
- Inbound phone call handling
- Managing office supply inventory
- Customer engagement
- File organization
- Payroll
- Staff management
- Budget support
- Inventory management
- Supply inventory
- Human resources
- Leadership and supervision
- Financial services support
- Workforce management
- Billing and coding
- Technical support
- Administrative support
- Office management
References
Available upon request
Achievements Certifications Courses
- Senior Certificate, 09/01/05
- Advanced Certificate, 03/01/03
- Intermediate Certificate, 02/01/01
- Mexican Drug Traffickers and the Spiritual World, 03/01/08
- Crime Prevention: Proactive Tactics, 08/01/08
- Crisis Negotiations, 10/01/07
- School of Law Enforcement Supervision, 12/01/06
- Conflict Resolution for Supervisors Course – U of A System/CJI, 05/01/06
- Good Conduct Medal (10 yrs Exemplary Conduct) – City of Maumelle, 03/01/06
- Advanced Defensive Tactics Training – Maumelle Police Department, 03/01/06
- Leadership Values in Law Enforcement – U of A System/CJI, 10/01/05
- Criminal Nuisance Abatement – U of A System/CJI, 08/01/05
- Biased-Based Policing (Train the Trainer), 07/01/04
- State & Local Anti-Terrorism Training – U.S. Attorney General Office, 03/01/02
- Advanced Supervision – U of A System/CJI, 02/01/02
- Police Internal Affairs – U of A System/CJI, 12/01/01
- Certified Law Enforcement Instructor – Arkansas Commission on Law Enforcement Standards and Training, 09/01/01
- Life Saving Award – Maumelle Police Department, 03/01/01
- Principles of Supervision – U of A System/CJI, 12/01/99
- Basic Criminal Investigation School – Arkansas State Police, 10/01/99
- Managing Civil Rights Allegations – U of A System/CJI, 09/01/99
- The Combat Cross – Maumelle Police Department, 07/01/97
Certification
Solid Waste Management Facility Operator
Timeline
Office Administrator
City Of Maumelle
03.2021 - Current
Shift Supervisor, Patrol Division – Police Department
City of Maumelle
09.2002 - Current
Detective, Criminal Investigation Division – Police Department
City of Maumelle
09.1999 - 09.2002
Officer, Patrol Division – Police Department
City of Maumelle
09.1996 - 09.1999
Patrol Commander, Police Department
City of Maumelle
02.1995 - 01.2020
Jailer/Dispatcher, Dispatch/Jail – Police Department
City of Maumelle
02.1995 - 08.1996
Bachelor of Arts - Criminal Justice
University of Arkansas at Little Rock
Associate of Arts - Law Enforcement
University of Arkansas at Little Rock