Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Stormee D. Freeman

Greenbrier

Summary

Dynamic GI Lab Technician at Conway Regional Medical Center with expertise in endoscopic procedures and instrument maintenance. Proven ability to multitask and deliver exceptional patient care while ensuring compliance with safety protocols. Strong communicator and team player, dedicated to enhancing operational efficiency and patient satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

GI Lab Technician

Conway Regional Medical Center
Greenbrier
07.2022 - Current
  • Works alongside the doctor and assists during procedures.
  • Cleansed and disinfected operating rooms after procedures were completed.
  • Inspected instruments post-operatively for proper function or damage before returning them to stock room.
  • Assisted in positioning patients on the operating table and making sure they are covered.
  • Assisted nurses with vital signs, EKGs, and making beds.
  • Reviewed patient charts for information regarding allergies or medical conditions that could affect the outcome of surgery.
  • Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
  • Ensured all necessary equipment was available for each procedure.
  • Verified correct identification of patient prior to any operation or procedure.
  • Provided assistance to surgeons during operations by passing instruments and other supplies.
  • Received specimens from pathology laboratory for examination by surgeon during operation.
  • Set up equipment, tools, and supplies for procedures and organize instruments as directed in surgeons' preference cards.
  • Maintained reusable surgical instrumentation and equipment, including decontamination, cleaning, sterilizing, storing and distributing.
  • Assisted physicians with endoscopic procedures such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, enteroscopies and biopsies.
  • Prepared rooms for endoscopic procedures according to established protocols.
  • Maintained accurate logs documenting maintenance performed on scopes and other equipment used in the Endoscopy Suite.
  • Monitored patients during and after procedures to ensure safety and comfort.
  • Performed maintenance on scopes following manufacturer's recommended schedules.
  • Communicated effectively with nursing staff concerning patient needs throughout procedure processes.
  • Maintained endoscopy equipment, including cleaning, sterilizing and troubleshooting.
  • Assisted in the training of new staff members on proper operation of endoscopic equipment.
  • Reported any malfunctions or problems with equipment to appropriate personnel for repair or replacement.
  • Documented what supplies are used during the procedure to correctly charge the amount for the patient.
  • Checked patients in at the front desk.
  • Created charts for next-day patients and correctly filled out the information needed from patients.
  • Set up the room for the patients' procedures.

Nutritional Service Assistant

Conway Regional Medical Center
Conway
07.2021 - 07.2022
  • I worked as a cashier while organizing patients' and customers' foods and drinks, adhering to state and federal regulations.
  • I work at the dish station and assist with food preparation.
  • Assisted in the preparation and delivery of meals to patients according to prescribed diets.
  • Inspected trays for accuracy before delivering them to patients.
  • Responded promptly to customer inquiries regarding menu items or nutrition-related questions.
  • Prepared special diet dishes for those with allergies or medical conditions requiring specific nutritional requirements.
  • Stocked shelves with food items as well as other related materials such as paper products or cleaning supplies.
  • Operated cash registers accurately recording sales transactions and preparing change orders for customers.
  • Ensured that all foods served met nutritional guidelines set forth by the health department regulations.
  • Communicated effectively with supervisors and co-workers regarding changes in policies or procedures.

Cashier

Harps Food Stores
Greenbrier
02.2021 - 07.2021
  • I quickly and efficiently processed purchases through the register system, following company guidelines, properly completing all transactions, and adhering to all laws and regulations restricting certain transactions.
  • This included scanning each individual grocery item, answering phone calls, and handling cash.
  • I bagged or assisted with the bagging of the customer's order.
  • I provided services to customers by identifying the customer's needs and identifying appropriate solution(s).
  • I demonstrated compliance with Harps' policies and procedures, including regular and timely attendance, adherence to the dress code, ensuring a safe work environment, and a willingness to complete other duties as assigned.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Scanned items and checked pricing on cash register for accuracy.

Carhop

Sonic Drive-In
Greenbrier
10.2019 - 02.2021
  • I maintained high standards of customer service during high-volume, fast-paced operations.
  • Prepared food orders within a 2–3-minute timeframe, according to customers' specifications or supervisors' instructions, following food safety policies and approved procedures.
  • I cross-trained as a cook, crew trainer, and manager.
  • Ability to multitask and handle a busy, stressful environment.
  • Ensured that all orders were accurate before delivering them to customers.
  • Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
  • Communicated effectively with co-workers regarding order status or customer requests.
  • Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Followed all safety protocols when preparing food items including proper temperature control techniques.
  • Prepared drinks, condiments, and food items according to restaurant standards.
  • Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
  • Verified orders and bagged items for easy transport.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.

Education

High school diploma -

Greenbrier High School
Greenbrier, AR
05.2021

Skills

  • Customer-oriented
  • Excellent verbal and written communication skills
  • Basic computer skills
  • Ability to multitask
  • Ability to handle a busy and stressful environment
  • Team player
  • Problem solving
  • Organizational skills
  • Answering phones
  • Retail sales
  • Cash handling
  • Food preparation
  • Food service
  • Host/Hostess
  • Food handling
  • Food safety
  • Cleaning
  • Patient monitoring
  • Endoscopic procedure assistance
  • Surgical instrument maintenance
  • Supply restocking
  • Medical chart review
  • Customer service
  • Team collaboration
  • Time management
  • Training new staff
  • Sample collection techniques
  • Medical terminology

Personal Information

Mother to a baby boy

Loves to spend time with family

Loves going swimming during the summer

Currently attending UACCM for my Surgical Tech 

References

References available upon request.

Timeline

GI Lab Technician

Conway Regional Medical Center
07.2022 - Current

Nutritional Service Assistant

Conway Regional Medical Center
07.2021 - 07.2022

Cashier

Harps Food Stores
02.2021 - 07.2021

Carhop

Sonic Drive-In
10.2019 - 02.2021

High school diploma -

Greenbrier High School

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Stormee D. Freeman