
Dynamic Clinical Support Specialist with a proven track record at Dandy, enhancing workflow efficiency and client satisfaction. Skilled in time management and attention to detail, I excel in streamlining processes and fostering interdepartmental collaboration, ensuring optimal case submissions and product procurement. Committed to delivering high-quality results in fast-paced environments.
Advised practices on optimal workflow adherence to enhance product procurement efficiency.
Streamlined process for moving scan streams and compiling necessary information for case submissions.
Supported interdepartmental communication by providing timely responses to practice-related questions on Slack.
Addressed concerns regarding case dates and quality to enhance client satisfaction and operational efficiency.
Coordinated with physicians to resolve intricate patient issues effectively during procedures.
Monitored and verified turnaround times for case processing.
Ensured accuracy of scans and communicated with medical professionals to address usability concerns.
Coordinated with suppliers to order implant components, ensuring correct specifications and measurements.
Served as liaison between removable lab and doctors to enhance collaboration and efficiency.
Managed digital denture information and sales strategies, ensuring alignment with lab objectives and client needs.
Oversaw daily mobile dental lab activities, including morning retrieval of removable repairs and afternoon distribution back to the practice.