Summer Lewallen
Hot Springs
Summary
Dynamic Service Technician with a proven track record at Riser Dodge, excelling in installation and repair while delivering exceptional customer service. Recognized for attention to detail and maintaining a clean environment, I effectively diagnosed issues and implemented preventive maintenance, fostering strong relationships and enhancing overall customer satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Technician
Riser Dodge (CDJRF)
06.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new repair parts and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational concerns.
- Adhered to safety protocols and policies to reduce workplace hazards.
Assistant Manager
Take 5 Oil Change
06.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree -
Dardanelle High School
Dardanelle, ARSkills
- Installation and repair
- Attention to detail/cleanliness
- Preventive Maintenance
- Customer service and time management
Accomplishments
- Supervised team of six staff members.
- Achieved customer relations by completing service with accuracy and efficiency.
Certification
- Arkansas Driver's License
- Factory Training Certifications – Mopar
Mopar certified
Level 1 training completion and certification for all skill area categories
Timeline
Service Technician
Riser Dodge (CDJRF)
06.2023 - Current
Assistant Manager
Take 5 Oil Change
06.2022 - 06.2023
No Degree -
Dardanelle High School
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