SUNNY RAY COBLE
Fort Smith,AR
Summary
Results-oriented business professional with experience in enhancing operations, and finding keen methods in organizing data. Highly skilled in managing and breaking down large volumes of information and keeping track of all individual or account needs. Knowledgeable in Communications and Marketing, with a proven track record of streamlining business and developing new sales and market opportunities.
Overview
8
8
years of professional experience
Work History
Design Sales Associate
Beau Interiors
04.2023 - 11.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Increased sales significantly by upselling higher-end products to customers
- Consistently met and exceeded monthly sales goals
- Applied comprehensive knowledge of art and furniture to accurately inform the client of their choices
- Displayed enthusiasm and promoted excellent service to clients, successfully increasing referrals and new business
- Engaged in friendly conversation with clients to better uncover individual needs
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Developed inventory reports to provide management with comprehensive data on inventory levels
- Created industry relationships with suppliers to achieve timely product sales and inventory knowlegde
- Organized inventory and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Market Service Representative
BHC Insurance
05.2022 - 11.2022
- Communicated with clients regularly to make sure their benefit needs are met and tended to
- Provided valuable connections between clients and policy providers
- Analyzed client behavior and needs to accurately guide them with a plan most suitable to them
- Crafting and maintaining authentic client and industry relationships
- Responded to client concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Reviewed client life and health policies to provide clients with detailed information about their policies and products
- Processed daily workflow, policies, invoicing, endorsements, and assisting with creating proposals and presentation packets
- Offered advice and assistance to customers, paying attention to special needs or wants
- Directly reported to Producers and consistently met all of their presentation and account management needs
- Partnered with other account representatives on larger accounts
- Supported client account meetings and plan negotiations
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Clinic Assistant Manager / Marketing Coordinator
All Animal Health Center
03.2020 - 05.2022
- Focus on customer acquisition through Facebook and other advertisement platforms
- Coordinated with drug and food representatives to meet clinic needs and to incorporate promotional objectives
- Tracked pharmaceutical sales data monthly and spoke with representatives on successful ways to market their product
- Created social media campaigns and analyzed customer reach
- Conducted workplace compliance training to reduce liability risks and operate effectively
- Optimized core processes to improve business performance and operational agility
- Provided superb patient and client service, with sensitivity to handling any and all needs, issues, or complaints
- Developed marketing campaigns that coordinate with key objectives
- Scheduled interview dates for potential job applicants
- Company website creation, implementation and maintenance
- Created new signage for business retention and growth
- Implemented COVID regulations, and promotional material
- Assisted veterinarians with routine appointments and surgeries
- Answered phone calls simultaneously to schedule appointments and assist clients
- Maintained client relationships, assuring patient needs are prioritized
- Bank reconciliation and cash drawer balancing
Server
JJ’s Bar and Grill
01.2019 - 03.2020
- Delivered friendly and efficient service to ensure quality dining experiences for all guests
- Attention to cleanliness and safety
- Tended to private party events and ensured large amount of guest needs were met timely and continuously
- Top performer in seasonal beverage and food specialty sales
- Trained new servers on food and beverage menu knowledge and how to provide excellent table-side service
- Completed side work during and after every shift to ensure cleanliness and efficiency for next shift
Sales Associate
Tan Unique & Boutique
06.2017 - 08.2018
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Closed sales on POS
- Increased sales by offering advice on purchases and promoting additional products
- Informed customers of current store promotions to encourage additional sales purchases
Sales Associate
Sutherlands
04.2016 - 06.2017
- Assisted customers with locating products and checked store system for merchandise at other sites
- Answered customer phone calls regarding product inventory and services
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise throughout the store
Education
BA - Communications
University of Arkansas
Fayetteville, AR05.2022
Arkansas Life and Health Insurance License -
AR Insurance
Arkansas2022
Northside High School
Fort Smith, AR05.2018
Skills
- Issue and Complaint Resolution
- Business Growth and Retention
- Professional verbal and written etiquette
- Customer Needs Assessment
- Detail oriented and highly focused
- Proficient in Microsoft Office Suite
- Flexible and Adaptable
- Multitasking and Problem Solving
- Upbeat and Positive Personality
- Workflow Analysis
- Strategic Planning
- Quality Assurance
Timeline
Design Sales Associate
Beau Interiors
04.2023 - 11.2023
Market Service Representative
BHC Insurance
05.2022 - 11.2022
Clinic Assistant Manager / Marketing Coordinator
All Animal Health Center
03.2020 - 05.2022
Server
JJ’s Bar and Grill
01.2019 - 03.2020
Sales Associate
Tan Unique & Boutique
06.2017 - 08.2018
Sales Associate
Sutherlands
04.2016 - 06.2017
BA - Communications
University of Arkansas
Arkansas Life and Health Insurance License -
AR Insurance
Northside High School
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