A natural dynamic leader with extensive experience in patient care and staff supervision. Excelled in mentoring, patient advocacy, and critical thinking, enhancing patient satisfaction and team efficiency. Skilled in decision-making and team leadership, achieving notable improvements in operational outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Charge Nurse
Mercy
10.2021 - Current
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Mentored and supervised both student nurses and new graduates, fostering a supportive and professional work environment.
Managed communication efforts with bed planning and house supervisors to ensure appropriate staffing is met.
Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
Skillfully managed challenging patient situations using de-escalation techniques and therapeutic communication skills.
Educated family members and caregivers on patient care instructions and provided a listening ear for all concerns.
Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
Licensed Practical Nurse
Siloam Springs Nursing & Rehab
05.2019 - 10.2021
Improved patient outcomes by administering medications, monitoring vital signs, wound dressing changes, IV therapy, catheter insertion, and tube feeding administrations.
Assisted with admissions, appointments, transfers, and discharges.
Collaborated with interdisciplinary healthcare teams to facilitate efficient communication between patients and family members to ensure continuous quality improvement in patient care delivery.
Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Provided compassionate palliative care for terminally ill patients while supporting their emotional needs (and their family's) during end-of-life stages.
Trained new nursing staff.
Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
Certified Nurses Assistant - Team Lead
Siloam Springs Nursing & Rehab
10.2015 - 05.2019
Resolved escalated issues quickly and professionally, ensuring resident and family satisfaction while maintaining facility standards.
Managed team workload to reach targets for specific tasks.
Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Created staff schedules, approved requested time off and updated reports on staffs attendance.
Worked closely alongside the DON and ADON to meet staff goals.
Checked patient vital signs, assisted with feeding, and other ADL's.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.