Tabitha Bean
Morrilton
Summary
Professional emergency dispatch leader with deep expertise in managing high-pressure situations and coordinating emergency responses. Adept at team collaboration, ensuring seamless communication and operational efficiency. Known for reliability and adaptability in rapidly changing environments. Skilled in crisis management, resource allocation, and multi-tasking, with focus on achieving optimal outcomes.
Overview
7
7
years of professional experience
Work History
Professional Bondsman Agent
Moye Bail Bond Company
09.2022 - 05.2025
- Optimized workflow processes for improved efficiency, enabling agents to handle more cases simultaneously without sacrificing quality service delivery.
- Negotiated favorable terms for clients by leveraging industry knowledge and strong negotiation skills.
- Enhanced company reputation with thorough background checks and diligent risk assessments.
- Reduced financial risks by thoroughly evaluating each applicant''s creditworthiness and collateral assets.
- Streamlined bond application process for increased efficiency and reduced processing time.
- Secured a high rate of successful case resolutions for clients by carefully managing the bond process from start to finish.
Lead Emergency Dispatcher
Conway Police Department
02.2018 - 07.2022
- Maintained up-to-date knowledge of jurisdictional boundaries, resource availability, and emergency protocols to ensure informed decision-making during critical events.
- Handled after-hours calls for multiple departments, ensuring seamless access to emergency services during non-business hours.
- Developed rapport with callers in distress, providing emotional support while obtaining necessary details for effective response.
- Utilized advanced technology tools such as computer-aided dispatch systems and mapping software to optimize resource allocation during emergencies.
- Spearheaded training initiatives for new dispatchers, establishing a strong foundation for successful job performance.
- Played a pivotal role in life-saving efforts by providing pre-arrival instructions to callers during medical emergencies or other high-risk situations.
Education
Morrilton Senior High School
Morrilton, ARSkills
- Teamwork orientation
- Negotiation techniques
- Risk analysis
- Legal compliance
- Client assessment
- Professional telephone etiquette
- Skip tracing
- Willingness to learn
- Strong work ethic
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Critical thinking
Timeline
Professional Bondsman Agent
Moye Bail Bond Company
09.2022 - 05.2025
Lead Emergency Dispatcher
Conway Police Department
02.2018 - 07.2022
Morrilton Senior High School
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