Takara Mullen
Springdale
Summary
I am a dedicated, goal-oriented auditing specialist for different types of transportation carrier accounts. I'm ready to expand my understanding of the business and continue my career journey with the knowledge I obtain working with various Tyson teams.
Overview
3
3
years of professional experience
Work History
Sr. Distribution Admin
Tyson Foods
Springdale
06.2023 - Current
- Work through carrier statements of accounts to identify unresolved unpaid balances.
- Resolve billing disputes and discrepancies based on GFA SOP's.
- Provide a high-level of customer service by answering questions, supporting other TM's, and responding to requests on a timely basis.
- Spearhead team projects with freight forwarding accounts and SOP creation.
Cashier/Cook
Patrick's Burgers
Springdale
12.2021 - 04.2023
- Greeted customers entering restaurant and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, ensuring customer satisfaction.
Education
High School Diploma -
Don Tyson School of Innovation
Springdale05-2022
Skills
- Attention to detail
- Flexible and adaptable
- Teamwork and collaboration
- Friendly, positive attitude
- Dependable and responsible
- Computer skills
Accomplishments
- Bridge communication gap between internal Tyson teams, including our Global Freight Audit, GTAC, Export Operations, and domestic samples sales teams.
- Apply critical thinking and exceptional organization to reduce late payment fees and debt owed to various transportation and ocean carriers.
- Foster relationships with strategic transportation carriers by applying efficient processes with carrier sales reps and upper leadership.
- Onboard and train business partners on utilization of Carrier Workbench.
- 20+ hours accrued this fiscal year of supplemental training through: cross-training with other departments and SME's, in-person courses, Workday lessons, and volunteering.
References
Destiny Coughlin - Sr Distribution Administrator - destiny.coughlin@tyson.com
- partnered to initiate collaboration between GFA and GTAC teams.
Logan Carmean - Sr Supervisor Transportation - logan.carmean@tyson.com
- collaborated to reduce Hides data input issues and resolve carrier disputes
Timeline
Sr. Distribution Admin
Tyson Foods
06.2023 - Current
Cashier/Cook
Patrick's Burgers
12.2021 - 04.2023
High School Diploma -
Don Tyson School of Innovation
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