Tamra G. Johnson
Little Rock
Summary
Versatile Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by implementing diverse marketing strategies and collaborating with tenants to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
Overview
14
14
years of professional experience
Work History
Property Manager
Lund Living
08.2021 - Current
- Manage daily operations of a 184-unit apartment community, including leasing, budgeting, vendor management, and resident retention strategies.
- Increased occupancy and resident satisfaction through targeted outreach, streamlined operations, and regular community engagement events.
- Lead leasing and maintenance teams, fostering a culture of accountability, teamwork, and customer service.
- Coordinate capital improvement projects including HVAC system upgrades, exterior painting, and amenity enhancements.
- Analyze financial reports and implement cost-saving initiatives to improve NOI and control expenses.
- Oversee rent collection and enforce delinquency policies to maintain consistent cash flow.
Commercial Property Manager
Newmark Moses Tucker Partners
04.2021 - 08.2021
- Initiate and manage all core business processes, including leasing, resident relations, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment.
- Physically walks and inspects property and completes move-ins/move-out inspections.
- Prepare monthly financial statements and code property invoices.
- Analyze and evaluate monthly and quarterly financial statements.
- Manage capital projects, preventative maintenance, and vendor contracts.
- Maintain a diverse portfolio of 15 commercial, residential, and mixed-use properties.
Multi-Site Property Manager
Block Multifamily Group
01.2020 - 04.2021
- Oversee daily operations of two Class-B communities to ensure maximum occupancy and greatest ROI for the client.
- Boosted occupancy 20% within 4 months by leveraging market knowledge, pricing strategies, and successful promotional strategies.
- Monitored effective lease renewal programs to maintain high occupancy rates, increasing overall monthly retention from 40% to 60% or greater.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Analyzed and evaluated monthly and quarterly financial statements.
- Prepared weekly, monthly, and quarterly detailed reports in full accordance with client desires.
Community Support Manager
Landmark Management Group
02.2019 - 12.2019
- Trained leasing staff on best practices to obtain maximum occupancy and increased ROI for the client.
- Specialized in re-positioning of communities through re-branding, site improvements, and unit renovations.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in each sub-market.
- Established strong, professional relationships with property staff by promoting team collaboration and delivering exemplary service.
- Prepared monthly and quarterly marketing reports for each property to track increased occupancy and resident satisfaction.
Property Manager
Maxus Properties
06.2011 - 01.2019
- Managed operations and leasing for five communities over eight years, consistently exceeding occupancy and NOI goals.
- Oversaw full property rehabilitations, including interior renovations and amenity upgrades.
- Led and trained leasing teams to improve sales conversions and resident retention.
- Streamlined rent collection and bad debt reconciliation in compliance with landlord-tenant laws.
- Recognized with multiple performance awards and promoted to Property Manager within one year.
Education
Bachelor of Arts - Psychology
Texas Southern University
Houston, Texas05.2008
Skills
- Delinquency management
- Results-driven marketing strategist
- Team management
- Detail-oriented planning
- Proficient in Yardi software
- Experience with Entrata
Accomplishments
- Arkansas Apartment Association Property Manager of the Year 2024
- Arkansas Apartment Association Assistant Manager of the Year 2012
- Maxus Properties Rising Star Award 2012-2017
Timeline
Property Manager
Lund Living
08.2021 - Current
Commercial Property Manager
Newmark Moses Tucker Partners
04.2021 - 08.2021
Multi-Site Property Manager
Block Multifamily Group
01.2020 - 04.2021
Community Support Manager
Landmark Management Group
02.2019 - 12.2019
Property Manager
Maxus Properties
06.2011 - 01.2019
Bachelor of Arts - Psychology
Texas Southern University
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