Taneia Shepard
Fort Smith
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
11
11
years of professional experience
2003
2003
years of post-secondary education
Work History
Leasing Manager
Belle Point Capital
Fort Smith
02.2025 - Current
- Managed leasing inquiries and provided information to prospective tenants.
- Conducted property tours to showcase available units and amenities.
- Processed rental applications and verified tenant qualifications efficiently.
- Scheduled maintenance requests and communicated updates to residents promptly.
- Maintained accurate records of lease agreements and tenant communications.
- Assisted in the development of leasing strategies to attract potential tenants.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Oversaw daily operations, maintenance, and administration of various properties.
Store Manager
Dollar General
Fort Smith
10.2014 - 02.2025
- Managed daily store operations and ensured compliance with company policies.
- Supervised team members and delegated tasks to enhance workflow efficiency.
- Trained new staff on customer service standards and operational procedures.
- Maintained inventory levels and organized merchandise displays for optimal presentation.
- Implemented loss prevention measures to safeguard store assets and reduce shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education
Pocola High
Pocola, OKSkills
- Property management
- Leasing strategies
- Rental applications
- Customer relationship management
- Arkansas Real Estate license
Timeline
Leasing Manager
Belle Point Capital
02.2025 - Current
Store Manager
Dollar General
10.2014 - 02.2025
Pocola High