Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanita Huggins

Jonesboro

Summary

Dynamic Patient Access Coordinator with proven expertise at UAMS in optimizing patient registration and enhancing customer service. Skilled in data entry and effective communication, I excel at fostering positive patient relationships and ensuring seamless appointment scheduling. Recognized for improving patient satisfaction scores through meticulous attention to detail and collaborative teamwork.

Overview

6
6
years of professional experience

Work History

Patient Access Coordinator

Uams
Jonesboro
04.2025 - Current
  • Coordinated patient registrations and insurance verifications efficiently.
  • Managed appointment scheduling and ensured timely patient flow.
  • Collaborated with clinical staff to address patient inquiries and concerns.
  • Greeted patients, verified patient identification and collected demographic information.
  • Explained various admission forms and policies, acquiring signatures for consent.

Youth Referee

YMCA of Jonesboro
Jonesboro
02.2023 - Current
  • Assisted with the setup of fields prior to games and ensured all safety protocols were followed.
  • Instructed players, coaches, and spectators on proper game rules and regulations in a professional manner.
  • Monitored the play of each game to ensure fair play, sportsmanship, and safety of participants.
  • Communicated with coaches regarding player substitutions, timeouts, and other game related issues.

Patient Access Coordinator

UAMS
Little Rock
09.2024 - 01.2025
  • Greeted patients, verified patient identification and collected demographic information.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Obtained informed consent and payment documentation from patients and

filed in system.

  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Verified patients' insurance and payment methods during admissions or
    check-in processes.
  • Coordinated schouling of appointments across multiple departments to optimize patient care.
  • Registered patiate by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Kept patient appointments on schedule by notifying providers of patients® arrival and reviewing service delivery compared to schedule.
  • Verified insurance eligibility and ensured coverage of services to be

provided.

• Performed quality assurance checks on patient data entered into system.

Customer Service Associate

Walmart
Jonesboro
04.2022 - 09.2024
  • Resolved customer inquiries in a timely manner.
  • Processed customer orders accurately and efficiently.
  • Provided information about products and services available to customers.
  • Greeted customers and identified their needs.

Customer Service Representative

Whole youth services
Jonesboro
01.2020 - 05.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Education

High School Diploma -

Jonesboro High School
Jonesboro, AR
05-2024

Skills

  • Customer service
  • Patient registration
  • Data entry
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Appointment scheduling
  • Workflow optimization
  • Effective communication
  • Problem solving
  • Time management
  • Strong organization

Timeline

Patient Access Coordinator

Uams
04.2025 - Current

Patient Access Coordinator

UAMS
09.2024 - 01.2025

Youth Referee

YMCA of Jonesboro
02.2023 - Current

Customer Service Associate

Walmart
04.2022 - 09.2024

Customer Service Representative

Whole youth services
01.2020 - 05.2023

High School Diploma -

Jonesboro High School
Tanita Huggins