Tanner Gregersen

BTO Investments

04.2019 - 06.2025

Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Cultivated professional working relationships with peers and supervisors.
Supervised ongoing daily production phases.

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