Tara Beth Fitzhugh
Augusta
Summary
Dependable and confident employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented with 12 years excellent customer service experience and 3+ years experience with the mentally disabled and delayed adult population as well as notating patient charts and records to reflect progress individually as well as socially.
Overview
11
11
years of professional experience
Work History
Billing Associate
ARcare
Augusta, AR
02.2024 - Current
- Accepting payments from patients and insurance companies, and posting them to patient accounts
- Processing billing statements, preparing payment batches, and reconciling insurance payments
- Keeping accurate billing records and reporting discrepancies to accounting
- Following proper procedures and notifying supervisors of payment discrepancies
- Working with teammates to resolve patient issues and meet departmental close
Qualified Behavioral Health Professional
Ouachita Behavioral Health and Wellness
01.2016 - 01.2019
- Obtained comprehensive support for patients by coordinating community resource referrals
- Focused on short-term gains and long-term outcomes with individualized approaches to mental health support
- Maintained comprehensive and secure patient histories outlining conditions, interventions and progress notes
- Supported patients working to overcome disabilities with both individual and group counseling
- Guided patients through short- and long-term goal setting, focusing on attention on realistic, positive targets
- Taught clients how to manage typical life situations and trigger events by developing coping mechanisms
Preschool Assistant
First Step, Inc
01.2014 - 01.2016
- Helped children achieve developmentally-appropriate milestones by maintaining supportive and learning-focused classroom environment
- Collaborated effectively with preschool team members to offer children diverse learning opportunities, ample playtime, and caring environments critical to early childhood success
- Protected children from avoidable injuries through effective management of classroom and outside activities
- Maintained fun and interactive classroom with educational and interactive toys, games and books
- Maintained records and notated progress on each child's individual and social development
Education
Bachelor of Science - Human Services
Henderson State University
Arkadelphia, AR12.2014
Skills
- Communication
- Empathy
- Educating
- Payment Processing
- Customer Support
- Documentation and Reporting
- Customer Service
- Computer Skills
- Records Maintenance
- Account Management
- Performance Goals
- Multitasking and Organization
Timeline
Billing Associate
ARcare
02.2024 - Current
Qualified Behavioral Health Professional
Ouachita Behavioral Health and Wellness
01.2016 - 01.2019
Preschool Assistant
First Step, Inc
01.2014 - 01.2016
Bachelor of Science - Human Services
Henderson State University