Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tara Cole

Alexander,AR

Summary

Dynamic leader with proven success at 7-11 Convenience Store, adept in team management and customer service. Excelled in reducing shrinkage and enhancing sales through innovative marketing strategies. Skilled in cash management and fostering employee engagement, I consistently met sales targets by empowering staff and optimizing operations. Achieved a loyal customer base by delivering exceptional service and quality products.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Store Leader

7-11 Convenience Store
01.2015 - 11.2024
  • Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Merchandised products beautifully with attractive displays to quickly move stock.
  • Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Involved associates in decision-making processes to empower team and drive continued successes.

Medical Assistant

Dr. Samir Shureih
05.2006 - 06.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Education

High School Dipolma

Medical Assistant Certification -

Allstate Careers

Skills

  • Store safety
  • Store operations
  • Team management
  • Promotions planning
  • Employee engagement
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Friendly and positive
  • Store merchandising
  • Team leadership
  • Flexible schedule
  • Team building and leadership
  • Customer experience management
  • Cash management
  • Store opening and closing
  • Conflict resolution
  • Employee training
  • Team development
  • Stock replenishment
  • Documentation and reporting
  • Loss prevention procedures
  • Retail merchandise quality standards
  • Payroll management
  • Employee management
  • Recruiting and hiring
  • Inventory management
  • Scheduling coordination
  • Delegating work
  • Product rotation
  • Bank and safe deposits
  • Sales strategies
  • Employee scheduling
  • Performance reviews

Certification

Serv safe certified

Timeline

Store Leader

7-11 Convenience Store
01.2015 - 11.2024

Medical Assistant

Dr. Samir Shureih
05.2006 - 06.2018

High School Dipolma

Medical Assistant Certification -

Allstate Careers

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Tara Cole