Tara Farnsworth
Bella Vista
Summary
Dynamic professional with extensive experience in customer service and team leadership. Proven track record in training staff, enhancing operational efficiency, and driving revenue growth. Skilled in cash handling and conflict resolution, fostering a positive environment that boosts employee morale and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Key Holder
Goodwill Industries of Arkansas
01.2025 - Current
- Trained new staff on cash handling processes, enhancing team efficiency and accuracy in transactions.
- Supervised sales floor activities, ensuring a positive shopping environment for customers.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Enhanced store security by meticulously following all opening and closing procedures.
- Maintained cleanliness and organization of the store to uphold a positive shopping experience.
Manager
Sharkey's Cuts for Kids
12.2019 - 10.2024
- Developed and executed strategic plans to drive operational efficiency and customer satisfaction.
- Fostered a positive work environment by encouraging teamwork and open communication.
- Conducted performance reviews to identify areas for employee development and improvement.
- Managed inventory levels to ensure availability of products while minimizing waste.
- Trained new staff on operational procedures and customer service expectations.
- Facilitated conflict resolution among team members to maintain a harmonious workplace.
- Led team meetings to communicate goals, updates, and performance expectations.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Managing Owner
Comb-A-Cabana
06.2012 - 05.2019
- Managed financial operations, ensuring accurate budgeting and forecasting.
- Strengthened customer relationships improving client satisfaction and retention rates.
- Drove revenue growth by identifying untapped market opportunities and developing targeted sales strategies.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
Real Estate License W/ Business Certification - Business & Real Estate
Arizona School of Business And Real Estate
Scottsdale, AZ08-1997
Cosmetology Licsense - Cosmetology
Earl Academy of Beauty
Mesa, AZ10-1995
Skills
- Customer service
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Workplace safety
- Bank deposits
- Staff oversight
- Daily reporting
- Store operations oversight
- Opening and closing coordination
- Sales quotas
- Sales floor organization
- Handling complaints
- Team building and motivation
- Staff training and development
- Customer service management
- Employee scheduling
- Multitasking and prioritizing
- Flexible work schedule
- Adaptable to changing demands
- Goal setting and achievement
Timeline
Key Holder
Goodwill Industries of Arkansas
01.2025 - Current
Manager
Sharkey's Cuts for Kids
12.2019 - 10.2024
Managing Owner
Comb-A-Cabana
06.2012 - 05.2019
Real Estate License W/ Business Certification - Business & Real Estate
Arizona School of Business And Real Estate
Cosmetology Licsense - Cosmetology
Earl Academy of Beauty