Tara Ferrari
Alma,AR
Summary
Dedicated and reliable employee with a strong work ethic and ability to thrive in stressful environments. Quick learner who is eager to expand knowledge and contribute to company success. Consistently prioritizes the best interests of the company, ensuring continued growth.
Overview
19
19
years of professional experience
Work History
Deputy Clerk
Crawford County District Court
07.2024 - 03.2025
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Took payments, cash and credit card.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
Front Desk Receptionist
F&S Physical Therapy
03.2024 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected Payment due at time of appointment.
Customer Service Agent
Sykes
01.2022 - 03.2024
- Work for Bank of America in the billing disputes
- I assist clients with issues they are having with their bank accounts and file claims for them
Receptionist
Hamby and Hamby Family Wellness Clinic
08.2018 - 01.2022
- Office Skills: Answering phones
- Checking patients in
- Collecting copays and any balances owed
- Enter new patient information into computer
- Enter phone messages for nurses and Doctor
- Copying and scanning information
- Sending emails and faxes
- Next day Reminder calls
- Managing high volume of patients
Waiver
Bost
08.2017 - 08.2018
- Working one on one with my client with disabilities helping with day to day activities and daily living
Intake Specialist
Western Arkansas Counseling and Guidance Center
10.2015 - 08.2018
- Office Skills: Answering calls
- Speaking to Clients one on one
- Opening charts of new clients
- Next day Reminder calls
- Run Insurance and call Insurance company when needed
- Sending Emails
- Scanning new client Information in to computers
Receptionist
Western Arkansas Counseling and Guidance Center
11.2005 - 10.2015
- Office Skills: Telephone and Front Desk Reception
- Customer Service
- Filing Records
- Next Day Reminder calls
- Sending Emails and Faxes
- Managing High volume of Clients
- Handling Emergencies and calling 911 when needed
Education
High school Graduate -
Skills
- Filing systems
- Telephone etiquette
- Active listening
- Data entry
- Customer service
- Customer support
- Friendly, positive attitude
- Time management
- Attention to detail
Accomplishments
- Excelling in a role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues.
- Demonstrating proficiencies in telephone and front-desk reception within a high-volume environment.
- Calmed upset/angry customers, researched and rapidly resolved problems and rebuilt client trust to prevent loss of their services.
Timeline
Deputy Clerk
Crawford County District Court
07.2024 - 03.2025
Front Desk Receptionist
F&S Physical Therapy
03.2024 - 07.2024
Customer Service Agent
Sykes
01.2022 - 03.2024
Receptionist
Hamby and Hamby Family Wellness Clinic
08.2018 - 01.2022
Waiver
Bost
08.2017 - 08.2018
Intake Specialist
Western Arkansas Counseling and Guidance Center
10.2015 - 08.2018
Receptionist
Western Arkansas Counseling and Guidance Center
11.2005 - 10.2015
High school Graduate -
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