Tara Lara
POMPANO BEACH
Summary
Expert at communicating and applying targeted collection techniques to achieve goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Efficient for productivity and ability to complete tasks swiftly. Specialize in accurate invoice generation, effective account management, and precise financial reporting. Excel in communication, problem-solving, and time management, ensuring smooth billing processes, client satisfaction, and leadership skills.
Overview
20
20
years of professional experience
Work History
Account Manager/ Long Term Care Insurance Specialist
THE KEY Home Health Care
Remote
05.2015 - 08.2024
- Assisted patients/ clients with processing of their Long-Term Care insurance claims
- Investigated and addressed LTC billing discrepancies.
- Collaborated with patients and clients to help resolve their financial challenges, maintain a healthy receivable, provide good communication, and foster strong relationships.
- Developed strategies to increase revenue from existing accounts.
- Provided training to new team members, and guidance to new Account Managers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Assists patients with insurance benefits, and communicates with insurance companies regarding claims.
- Perform pre-registration and verification of benefits for long-term care patients, while recording benefits and pre-certification information therein.
- Implemented, managed, and updated new insurance companies' profiles and information in our system.
- Provides support to physicians, clinical staff, and administrative staff regarding pre-certification disputes, the Plan of Care (POC), and assessment.
- Assign insurance plans and client assessments to long-term care companies accurately.
- Identifies eligibility by interpreting contract provisions.
- Communicate the benefits and responsibilities to patients through written and/or verbal correspondence.
- Calculate and determine pre-authorization claims that estimate the number of hours the policy covers.
- Counsel patients for better understanding, and serve as a liaison to coordinate care with all providers.
- Developed and maintained policies and procedures, and advised scheduling staff on policies and procedures to facilitate the appropriate reimbursement for services rendered.
Receivable/Collection
Richard and Rice Construction
Deerfield Beach
07.2014 - 05.2015
- Company Overview: www.richardandrice.com.
- Obtained approval of invoices and input them into the system.
- Prepared client-related reports, resolutions, and ordinances as required.
- Prepared building permits, change of plans forms, and various city requirement violations.
- Maintained accurate records of customer invoices, credit memos and collection notes.
- Reconciliation of accounts and providing the customer with detailed information about their aging.
- Prepared biweekly and monthly budget plan and financial report.
- Prepared releases for customers and vendors upon final payment.
- Www.richardandrice.com
Administrator/Accountant
Patterson Dental Inc.
Fort Lauderdale
01.2008 - 06.2014
- Company Overview: www.pattersondental.com.
- Overseen a broad scope of internal processes encompassing the daily management of billing, collections reconciliations, general ledger, and month-end closing, with a focus on accounts receivable functions.
- Monitor and administer over five hundred accounts
- Preparing daily, weekly, and monthly financial reports.
- Coordinate with customers and sales associates, the payments for monthly, bi-weekly, or weekly dues, post dues, adjust individual ledgers if needed, and pre-bill.
- Responsible for reviewing and approving credit accounts for existing and new customers on behalf of Patterson Company.
- Write letters of intent and dunning letters to Doctors and Institutes in a timely matter
- Conciliating accounts, statements, and arranging payment plans.
- Investigate and resolve billing and account discrepancies, as well as manage and resolve customer inquiries, while ensuring that tasks or events are conducted successfully by working with all relevant role players to bring together resources, information, and services.
- Www.pattersondental.com
General Manager
Charter Index LTD
02.2007 - 06.2007
- Company Overview: www.charterindex.com
- Oversee the overall aspect of the company’s assets, finance, marketing, billing, debt collecting, bank reconciliation
- Write proposals, invoices (Quick books), and contracts
- In charge of all the shipping and handling of monthly Magazines
- Provides direction and guidance in strategic operations and planning
- Maintains knowledge of the principles, practices, operations, and techniques related to commercial Charter and Yacht industry world
- Preparing and organizing Sales & Use Tax, 941, 940, Property Tax, and Payroll
- Works under limited supervision with substantial latitude for the use of initiative and independent judgment
- Www.charterindex.com
Hollywood Reservation Planner
Seminole Tribe of Florida
Hollywood
02.2005 - 06.2006
- Company Overview: www.semtribe.com
- Assisting tribal members through coordinating and monitoring all aspects of the residential planning and construction
- Communicated as the liaison between the housing staff, architects, and engineers
- Incorporated homeowners’ input in architectural designs, update and guide through the construction and selection stages for finishes
- In charge of cost breakdown for interior finished per installation and keeping design showrooms updated
- In charge of the housing department newsletters and writing updated monthly progress
- Www.semtribe.com
Education
Bachelor of Science - International Business
Florida metropolitan University (FMU)
Fort Lauderdale, FL07.2004
Bachelor of Business Administration -
Abilene Christian University (ACU)
Abilene, TX06.2002
Skills
- Excel
- Word
- Quick-books
- Google workday
- Versa pay
- DocuSign
- Clear Care
- Fresh Desk
- NetSuite
- Caresona
- Vmatch
- Dynamic
Hobbies and Interests
- Jogging
- Cooking
- Traveling
Additional skills
Arabic, Kurdish, Swedish, Basic Spanish, Farsi, 3.6 Cum Laude, Licensed Real estate agent for Fort Lauderdale and the Greater West Palm Beaches, Excel, Word, Quick-books, Google workday, Versa pay, DocuSign, Clear Care, Fresh Desk, NetSuite
References
References available upon request.
Timeline
Account Manager/ Long Term Care Insurance Specialist
THE KEY Home Health Care
05.2015 - 08.2024
Receivable/Collection
Richard and Rice Construction
07.2014 - 05.2015
Administrator/Accountant
Patterson Dental Inc.
01.2008 - 06.2014
General Manager
Charter Index LTD
02.2007 - 06.2007
Hollywood Reservation Planner
Seminole Tribe of Florida
02.2005 - 06.2006
Bachelor of Science - International Business
Florida metropolitan University (FMU)
Bachelor of Business Administration -
Abilene Christian University (ACU)
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