Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TATIANA ZLATI

ORLANDO

Summary

Dynamic Office Assistant with a proven track record at Price Chopper Inc., excelling in customer service and meticulous data entry. Skilled in organizing filing systems and processing orders, with strong time management abilities and a positive attitude that enhances operational efficiency. A reliable team member with a solid work ethic, committed to maintaining accuracy, meeting deadlines, and delivering high-quality service.

Overview

3
3
years of professional experience
1
1
Certification
5
5
years of post-secondary education

Work History

Price Chopper Inc

Office Assistant
09.2023 - Current
  • Organized and maintained filing systems to ensure efficient document retrieval.
  • Prepared orders for payment processing.
  • Processed incoming payments through credit card transactions accurately according to company policies and procedures.
  • Supported staff by performing data entry and completing administrative duties.
  • Provided customer service support via phone or email inquiries related to products or services offered by the organization.
  • Drafted and sent out emails and memos for seamless communication.
  • Online Sales

Front Office Assistant

North Star Counseling of Central Florida, LLC.
01.2023 - 05.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Reviewed and updated customer information in database for accuracy.
  • Handled confidential information with discretion and security.
  • Ensured compliance with HIPAA regulations regarding patient privacy rights.

Education

Associate of Science - Medical Office Administration

Valencia College
Kissimmee, FL
05-2023

Bachelor's Degree - Economics & Management

Technical University of Moldova
Republic Of Moldova
09.1998 - 06.2003

Skills

  • Meticulous attention to detail
  • Organizational skills
  • Time management abilities
  • Multitasking
  • Documentation and reporting
  • Spreadsheet management
  • Customer service
  • Prioritizing work
  • Team collaboration
  • Self motivation
  • Positive attitude

Certification

Technical Certificate Office Specialist; TC Medical Office Support; TC Medical Office Specialist; TC Medical Front Office; TC Medical Office Management

Timeline

Price Chopper Inc

Office Assistant
09.2023 - Current

Front Office Assistant

North Star Counseling of Central Florida, LLC.
01.2023 - 05.2023

Bachelor's Degree - Economics & Management

Technical University of Moldova
09.1998 - 06.2003

Associate of Science - Medical Office Administration

Valencia College

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TATIANA ZLATI