TeAisha Wilson
Little Rock
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Shawnda's Elderly Care
Little Rock
03.2024 - 04.2025
- Assisted residents with daily living activities and personal care needs.
- Provided emotional support and companionship to elderly residents.
- Maintained cleanliness and organization of resident living spaces.
- Documented patient information accurately in care records and reports.
- Trained new staff on proper caregiving techniques and safety protocols.
- Engaged residents in recreational activities to enhance their well-being.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Warehouse Fulfillment Associate
Dillard's Fulfillment Center
Maumelle
08.2021 - 01.2024
- Picked and packed customer orders accurately for timely fulfillment.
- Maintained cleanliness and organization of the warehouse environment consistently.
- Assisted in training new associates on operational procedures and safety protocols.
- Inspected items for damages before stocking them onto shelves.
- Processed returns from customers promptly according to company guidelines.
Solutions Specialist
Cricket Wireless
Trumann
09.2019 - 06.2021
- Provided expert support for customers regarding mobile device features and services.
- Educated customers on wireless plans, promotions, and device options available at the store.
- Managed inventory levels by monitoring stock and placing replenishment orders as needed.
- Developed strong relationships with customers to encourage loyalty and repeat business.
Customer Service Representative
Teletech
Jonesboro
06.2018 - 10.2020
- Resolved issues by utilizing company policies and procedures effectively.
- Documented customer interactions in the CRM system for future reference.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
CNA Certification -
R&L Healthcare
Little Rock, AR07-2024
High School Diploma -
Grandview Senior High School
Grandview, MO05-2016
Skills
- Patient care
- Vital signs monitoring
- Care plan documentation
- Customer service
- Employee training
- Team collaboration
Timeline
Certified Nursing Assistant
Shawnda's Elderly Care
03.2024 - 04.2025
Warehouse Fulfillment Associate
Dillard's Fulfillment Center
08.2021 - 01.2024
Solutions Specialist
Cricket Wireless
09.2019 - 06.2021
Customer Service Representative
Teletech
06.2018 - 10.2020
CNA Certification -
R&L Healthcare
High School Diploma -
Grandview Senior High School
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