Summary
Overview
Work History
Education
Skills
Timeline
Generic

TeAisha Wilson

Little Rock

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

7
7
years of professional experience

Work History

Certified Nursing Assistant

Shawnda's Elderly Care
Little Rock
2024.03 - 2025.04
  • Assisted residents with daily living activities and personal care needs.
  • Provided emotional support and companionship to elderly residents.
  • Maintained cleanliness and organization of resident living spaces.
  • Documented patient information accurately in care records and reports.
  • Trained new staff on proper caregiving techniques and safety protocols.
  • Engaged residents in recreational activities to enhance their well-being.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.

Warehouse Fulfillment Associate

Dillard's Fulfillment Center
Maumelle
2021.08 - 2024.01
  • Picked and packed customer orders accurately for timely fulfillment.
  • Maintained cleanliness and organization of the warehouse environment consistently.
  • Assisted in training new associates on operational procedures and safety protocols.
  • Inspected items for damages before stocking them onto shelves.
  • Processed returns from customers promptly according to company guidelines.

Solutions Specialist

Cricket Wireless
Trumann
2019.09 - 2021.06
  • Provided expert support for customers regarding mobile device features and services.
  • Educated customers on wireless plans, promotions, and device options available at the store.
  • Managed inventory levels by monitoring stock and placing replenishment orders as needed.
  • Developed strong relationships with customers to encourage loyalty and repeat business.

Customer Service Representative

Teletech
Jonesboro
2018.06 - 2020.10
  • Resolved issues by utilizing company policies and procedures effectively.
  • Documented customer interactions in the CRM system for future reference.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

CNA Certification -

R&L Healthcare
Little Rock, AR
2024-07

High School Diploma -

Grandview Senior High School
Grandview, MO
2016-05

Skills

  • Patient care
  • Vital signs monitoring
  • Care plan documentation
  • Customer service
  • Employee training
  • Team collaboration

Timeline

Certified Nursing Assistant

Shawnda's Elderly Care
2024.03 - 2025.04

Warehouse Fulfillment Associate

Dillard's Fulfillment Center
2021.08 - 2024.01

Solutions Specialist

Cricket Wireless
2019.09 - 2021.06

Customer Service Representative

Teletech
2018.06 - 2020.10

CNA Certification -

R&L Healthcare

High School Diploma -

Grandview Senior High School
TeAisha Wilson