Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Teal Morgan

Rogers

Summary

With my extensive experience in customer service, strong work ethic, reliability, and honesty, I’ve built an exceptional reputation for myself over the years. My time at Godfrey & Black sparked a genuine interest in the construction industry, and I’ve felt a strong pull toward pursuing a long-term career in this field.

I’m now seeking not just a job, but a career path that offers both stability and growth. My next personal and professional goal is to deepen my understanding of the construction business and eventually enroll in an interior design program. I'm excited about combining hands-on experience with formal education to build a well-rounded career in this industry.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Front Office Manager

Godfrey & Black
08.2019 - Current
  • Assisted in the recruitment process for front office staff, ensuring a strong team of well-trained employees.
  • Monitored inventory levels of office supplies, stock of fireplaces and ordering all product needed,
  • Sales of new construction products, including fireplaces, brick, stone & outdoor living
  • Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
  • Oversaw appointment scheduling for our service team.
  • Work closely with homeowners and builders on plans, the construction process and helping (them) meet their vision.
  • Answer phones, emails, etc.
  • Quickbooks, including estimates, purchase orders, invoices, recording payments, processing reports.

Assistant Office Manager

Chambers Sign
09.2017 - 04.2019
  • Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Managed employee payroll processing duties while also ensuring accurate calculation of benefits such as health insurance premiums or vacation days accrual.
  • Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Graphic Design using FlexiSign
  • File for permits for various cities
  • Accounts payable/receivable along with learning to reconcile bank statement.
  • Quickbooks experience

Education

Bentonville High School

Skills

  • NFI Certified as a Hearth Design Specialist
  • Front desk operations
  • Staff training and development
  • Employee supervision
  • Complaint handling
  • Scheduling
  • New hire training
  • Sales support
  • Quickbooks
  • Listening skill
  • Effective multitasking
  • Exceptional communication
  • Relationship building

Accomplishments

- A Marriage of 9 years with a beautiful 'step'daughter

- Remodeling a house that took a lot of blood, sweat tears and most of all, patience.


Certification

NFI Hearth Design Specialist

Timeline

Assistant Front Office Manager

Godfrey & Black
08.2019 - Current

Assistant Office Manager

Chambers Sign
09.2017 - 04.2019

Bentonville High School

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Teal Morgan