TeQuoia Burton
West Memphis
Summary
Dynamic Front Office Assistant at West Memphis Public Library with strong problem-solving and administrative skills. Enhanced patron satisfaction through effective resource assistance and community event organization. Proven cash handling expertise from previous cashier roles, fostering positive customer relationships and ensuring operational efficiency. Committed to delivering exceptional service and training new team members. Very eager to learn.
Overview
6
6
years of professional experience
Work History
Front Office Assistant
West Memphis Public Library
2019.07 - Current
- Managed front desk operations, ensuring efficient visitor check-in and support.
- Assisted patrons in locating resources, enhancing user experience and satisfaction.
- Collaborated with library staff to organize community events and programs.
- Trained new assistants on front office procedures and customer service standards.
Cashier
Murphy USA
2024.06 - 2024.08
- Managed cash transactions efficiently, ensuring accurate handling of payments and change.
- Trained new cashiers on procedures, enhancing team performance and customer service quality.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Maintained cleanliness and organization of checkout area, promoting operational efficiency.
Cashier
Petro TA
2022.07 - 2022.11
- Processed returns and exchanges according to store policy, ensuring compliance with company standards.
- Implemented inventory control measures at checkout, reducing discrepancies in stock levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
Certificate - Pharmacy Technician
Bryan University
Tempe, AZ2025-06
Certificate - Phlebotomy Technician
Premium Healthcare: CNA, PCA, Phlebotomy, And CPR- PBT
West Memphis, AR2023-08
West Memphis Senior High School
West Memphis, AR2021-05
Certificate in Food & Health Safety Service - Culinary Arts
Mid-South Community College
West Memphis, AR2019-05
Skills
- Problem-solving skills
- File organization
- Administrative skills
- Cash handling
- Reception duties
- Appointment setting
- Venipuncture
- Patient care
- Specimen handling
Timeline
Cashier
Murphy USA
2024.06 - 2024.08
Cashier
Petro TA
2022.07 - 2022.11
Front Office Assistant
West Memphis Public Library
2019.07 - Current
Certificate - Pharmacy Technician
Bryan University
Certificate - Phlebotomy Technician
Premium Healthcare: CNA, PCA, Phlebotomy, And CPR- PBT
West Memphis Senior High School
Certificate in Food & Health Safety Service - Culinary Arts
Mid-South Community College