Terrance Marshall
Osceola
Summary
Experienced correctional officer with a strong background in inmate supervision and crisis intervention. Adept at maintaining security through effective conflict resolution and self-defense tactics, contributing to a safe and orderly facility.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Arkansas Department Of Corrections
Luxora, AR
07.2024 - 01.2026
- Monitored inmate activities to ensure compliance with facility regulations.
- Conducted regular inspections of premises to maintain safety and security standards.
- Responded quickly to emergencies, utilizing crisis intervention techniques effectively.
- Documented incidents and prepared reports for management review and action.
- Escorted inmates to and from cells, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Administered drug tests to inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
Sales Associate
Walmart
Osceola, AR
02.2023 - 06.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately and efficiently at point of sale.
- Maintained organized merchandise displays to maximize product visibility.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Education
High School Diploma -
Osceola High School
Osceola, ARNo Degree - Steelmaking Bootcamp
Arkansas Northeastern College
Blytheville, AR04-2023
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Restraint techniques
- Policy enforcement
- Self-defense tactics
- Safety and security enforcement
- Prisoner transport
- Weapons training
- OSHA 10
- Mobile equipment training including Forklifts and Skylift
Timeline
Correctional Officer
Arkansas Department Of Corrections
07.2024 - 01.2026
Sales Associate
Walmart
02.2023 - 06.2024
High School Diploma -
Osceola High School
No Degree - Steelmaking Bootcamp
Arkansas Northeastern College