Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Weston

El Dorado,AR

Summary

Dependable and motivated professional with extensive customer service management and administrative experience. Skilled in leading teams, resolving customer concerns, coordinating operations, and ensuring efficient workflow. Known for strong work ethic, fast learning, and the ability to thrive in high-pressure environment.

Overview

18
18
years of professional experience

Work History

Rental Coordinator

EquipmentShare
03.2023 - Current
  • Coordinate rental operations including creating orders, scheduling deliveries/returns, and managing incoming/outgoing shipments
  • Collaborate closely with customers and sales staff to ensure satisfaction and timely service.
  • Maintain organized records and handle multiple tasks in a fast paced environment.
  • Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
  • Trained new employees on company policies and procedures, fostering a supportive work environment for professional growth.

Customer Service Manager/Retail Department Manager

Hobby Lobby
09.2020 - 03.2023
  • Managed the Home Decor department, overseeing product ordering, merchandising, and customer satisfaction.
  • Directed the cashier team, resolved escalated customer issues, and maintained smooth front-end operations.
  • Worked in the cash office, counted daily revenue, balancing accounts, and preparing deposits.
  • Ensured books and records were accurate and compliant for cash in/out transactions.
  • Trained and supervised employees, fostering a customer-focused and efficient work environment.

In-Home Caregiver

Superior Senior Care
05.2009 - 10.2010
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Monitored progress and documented patient health status changes to keep care team updated.

Bank Teller/Customer Service

First National Bank
10.2007 - 02.2009
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Balanced vault and ATM: loaded ATM weekly

Education

High School Diploma -

Cutter Morning Star
Hot Springs, AR
05.2007

Skills

  • Multitasking proficiency
  • Scheduling and planning
  • Client relationship building
  • Office management
  • Problem solving and conflict resolution
  • Time management and multitasking
  • Fast-paced environment adaptability
  • Cash handling & balancing
  • Team leadership and training

Timeline

Rental Coordinator

EquipmentShare
03.2023 - Current

Customer Service Manager/Retail Department Manager

Hobby Lobby
09.2020 - 03.2023

In-Home Caregiver

Superior Senior Care
05.2009 - 10.2010

Bank Teller/Customer Service

First National Bank
10.2007 - 02.2009

High School Diploma -

Cutter Morning Star

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Terri Weston