Summary
Overview
Work History
Education
Skills
Certification
In my free time, I enjoy doing LS swaps and Tesla swap into unsuspecting classic vehicles.
Timeline
Generic

THOMAS ALLEN

Mabelvale

Summary

History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shop Foreman

United Rentals
Current - 08.2022
  • Conducted regular performance reviews with staff members in order to identify areas for improvement
  • Assigned tasks to staff according to their skill sets and abilities
  • Utilized problem-solving skills to resolve conflicts between employees
  • Assured proper inventory management
  • Monitored progress of projects to identify any potential delays or issues
  • Managed all logistics of every shop action in accordance with timelines
  • Managed client complaints in a timely manner
  • Kept track of parts, shipping, and road service crew
  • Trained shop personnel on proper use of tools, machinery, and safety protocols
  • Coordinated with other departments to ensure smooth operations within the shop
  • Developed and implemented preventive maintenance schedules for equipment
  • Implemented new procedures and processes that improved overall efficiency
  • Performed troubleshooting and repairs on mechanical components and systems
  • Authorized and arranged purchase of supplies, tools and machinery to facilitate repair services.

Shop Manager

Power Innovations
11.2020 - 11.2020
  • Trained new employees on proper protocols and customer service standards
  • Scheduled employees to maximize customer service and maintain satisfactory labor cost
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Conducted regular staff meetings to discuss progress on projects and address any concerns or issues
  • Utilized innovative marketing techniques such as social media campaigns to boost brand awareness
  • Maintained accurate records of inventory, sales and budgeting
  • Negotiated contracts with vendors to secure lower prices on merchandise while maintaining high quality standards
  • Identified areas for improvement in operational processes and established new procedures to increase efficiency
  • Demonstrated excellent problem solving skills to resolve customer complaints promptly and efficiently
  • Created effective schedules that maximized productivity while minimizing labor costs
  • Analyzed financial data to develop actionable plans for increasing profitability
  • Assisted in recruiting, hiring and orienting new staff members as needed
  • Maintained strong relationships with suppliers by consistently meeting deadlines for orders
  • Developed overall store strategies and tactics to achieve sales, service and operational performance goals
  • Responded to customer inquiries in a timely manner.

Service Technician

Giles Subaru
08.2019 - 11.2019
  • Read blueprints and schematics to determine methods and sequences of assembly
  • Conducted preventative maintenance on equipment to optimize performance
  • Interfaced with customers, dealers, and sales representatives to determine service and scheduling needs of customers
  • Maintained records of service calls, customer complaints and work orders to ensure accurate documentation
  • Tore down, repaired and rebuilt faulty assemblies
  • Conducted electrical repairs on various components such as motors, relays and switches
  • Replaced worn-out components with genuine parts for optimal performance of the system
  • Maintained detailed records of service visits and customer requests
  • Troubleshot and repaired various electronic systems to resolve customer issues
  • Completed service ticket documentation and obtained signatures before leaving customer sites
  • Used electronic test equipment and hand tools to perform preventative maintenance checks and adjustments
  • Remained up-to-date on technical and product knowledge within area of responsibility
  • Repaired components such as compressors, condensers, evaporators and other related parts
  • Utilized strong communication skills to efficiently interact with customers and provide technical advice
  • Diagnosed complex problems with heating and cooling systems using advanced testing equipment
  • Kept maintenance and testing equipment operating by following instructions, troubleshooting breakdowns and maintaining supplies
  • Communicated with management and other team members to provide detailed reports and updates on assignments
  • Identified parts needed for repairs and ordered them as needed
  • Followed safety protocols when performing service and repairs.

Education

Associate of Science - Aviation Maintanence

South Louisiana Community College
Lafayette, LA
12.2013

North Vermilion High School
03.2007

Skills

  • Maintenance Requirements
  • Corporate Regulations
  • Time management
  • Team Training
  • Loss Prevention Strategies
  • Diagnostics
  • Client relations
  • Safety Awareness
  • Resource Utilization
  • Rebuilding Engines
  • Equipment Operation
  • Performance Improvement Strategies
  • Commercial Driving
  • Back Logging
  • Maintaining Clean Work Areas
  • Forecasted business needs to meet goals and objectives for Mechanical Maintenance
  • Complex Problem-Solving
  • Logistics
  • Safety Management
  • Instrumentation Management
  • Procurement
  • Budgeting

Certification

  • Forklift Certification
  • EPA 609 Certification
  • Driver's License
  • Chrysler Certification Level 2 across the board, 2016 ish.
  • ASE Certification A1-A8, I don't recall if I had L1 or not expired around 2010.

In my free time, I enjoy doing LS swaps and Tesla swap into unsuspecting classic vehicles.

I enjoy a challenge, with that being said, I prefer to take on projects that peak my curiosity as a "car guy".   Engineering solutions to problems that shouldn't exist is my main hobby.

Timeline

Shop Foreman

United Rentals
Current - 08.2022

Shop Manager

Power Innovations
11.2020 - 11.2020

Service Technician

Giles Subaru
08.2019 - 11.2019

Associate of Science - Aviation Maintanence

South Louisiana Community College

North Vermilion High School

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THOMAS ALLEN