THOMAS THOMASSIAN
Medical Graduate (M.D.)
Summary
Medical graduate with a strong foundation in clinical sciences and hands-on experience in healthcare settings. Proven ability to manage clinic operations, ensure regulatory compliance, and support patient services. Demonstrated leadership in organizing administrative functions, enhancing operational workflows, and fostering team collaboration.
Overview
8
8
years of professional experience
Work History
Clinic Manager - Administrator
Ashram Clinic
06.2024 - 06.2025
- Managed clinic administration including patient filing and health record documentation
- Assisted in OPD logistics, appointments, and daily operations
- Coordinated with local staff to ensure efficient patient flow
Customer Support Agent
HVH Industrial
02.2022 - 05.2024
- Customer support via phone, chat, and email
- Using data entry systems, admins, and CRMs
- Ensuring services by generating quotes, coordinating shipments, and processing orders and invoices
Customer Support
Overweight Permits
08.2021 - 01.2022
- Answering phone calls, emails, and quote requests
- Drawing safe driver routes, checking bridges and crossing limits
- Generating permits for oversize and overweight vehicles
Customer Service Representative
Adrack
07.2017 - 04.2018
- Answering non-emergency calls from patients, insurance, and facilities
- Tracking drivers to ensure a timely response
- Monitoring routes and coordinating schedules
- Entering and maintaining logs and records of activities
Education
General Medicine -
Yerevan State Medical University
06.2021
High School - undefined
Antonine Sisters School
Zahle-Ksara, Bekaa06.2013
Skills
Patient care coordination
Operations management
Administrative leadership
Clinical management
Report writing
Clinical study reports
Scientific presentations
Medical writing
Pharmacology
Timeline
Clinic Manager - Administrator
Ashram Clinic
06.2024 - 06.2025
Customer Support Agent
HVH Industrial
02.2022 - 05.2024
Customer Support
Overweight Permits
08.2021 - 01.2022
Customer Service Representative
Adrack
07.2017 - 04.2018
High School - undefined
Antonine Sisters School
General Medicine -
Yerevan State Medical University
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