Summary
Overview
Work History
Education
Skills
Timeline
Generic

THOMAS THOMASSIAN

Medical Graduate (M.D.)

Summary

Medical graduate with a strong foundation in clinical sciences and hands-on experience in healthcare settings. Proven ability to manage clinic operations, ensure regulatory compliance, and support patient services. Demonstrated leadership in organizing administrative functions, enhancing operational workflows, and fostering team collaboration.

Overview

8
8
years of professional experience

Work History

Clinic Manager - Administrator

Ashram Clinic
06.2024 - 06.2025
  • Managed clinic administration including patient filing and health record documentation
  • Assisted in OPD logistics, appointments, and daily operations
  • Coordinated with local staff to ensure efficient patient flow

Customer Support Agent

HVH Industrial
02.2022 - 05.2024
  • Customer support via phone, chat, and email
  • Using data entry systems, admins, and CRMs
  • Ensuring services by generating quotes, coordinating shipments, and processing orders and invoices

Customer Support

Overweight Permits
08.2021 - 01.2022
  • Answering phone calls, emails, and quote requests
  • Drawing safe driver routes, checking bridges and crossing limits
  • Generating permits for oversize and overweight vehicles

Customer Service Representative

Adrack
07.2017 - 04.2018
  • Answering non-emergency calls from patients, insurance, and facilities
  • Tracking drivers to ensure a timely response
  • Monitoring routes and coordinating schedules
  • Entering and maintaining logs and records of activities

Education

General Medicine -

Yerevan State Medical University
06.2021

High School - undefined

Antonine Sisters School
Zahle-Ksara, Bekaa
06.2013

Skills

Patient care coordination

Operations management

Administrative leadership

Clinical management

Report writing

Clinical study reports

Scientific presentations

Medical writing

Pharmacology

Timeline

Clinic Manager - Administrator

Ashram Clinic
06.2024 - 06.2025

Customer Support Agent

HVH Industrial
02.2022 - 05.2024

Customer Support

Overweight Permits
08.2021 - 01.2022

Customer Service Representative

Adrack
07.2017 - 04.2018

High School - undefined

Antonine Sisters School

General Medicine -

Yerevan State Medical University
THOMAS THOMASSIANMedical Graduate (M.D.)